CiviCRM Community Forums (archive)

A few days ago, CiviEvent was working fine. No changes to our installation have been made since that time; and in terms of CiviCRM data, the only change made was modifying an event date to push it further into the future. Last night, however, upon trying to add a new event, we suddently started getting the error message:

"warning: Please contact support about failure in [site dir]/drupal/sites/all/modules/civicrm/packages/Smarty/Smarty.class.php on line 1971"

.... which is the _eval function, called (according to debug_backtrace) from smarty_function_eval in ArraySmarty.php. Outputting the value passed to that function's $code variable highlights the following text with the same colour as the "warning" text at the top of the page:

"_tpl_vars['label']; ?> _tpl_vars['required']): ?> *"

when trying to render the labels for certain fields on the "New Events" page. The first of these fields has a drop-down for an Event Type;  the second has a drop-down for a Role; and the third is a text box for, i'm guessing, the event title/name field.

Any suggestions as to what the cause of this problem might be? Might it have been caused by some change made by our hosting provider over the weekend?

The permissions on the templates_c directory were 755; but even setting them to 777 didn't help.

Permissions elsewhere superficially look okay, but are there particular directories and/or files which should be checked?