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  • EmaiProcessor.php Does not set bounce emails to 'on hold'
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Author Topic: EmaiProcessor.php Does not set bounce emails to 'on hold'  (Read 772 times)

pinchas

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EmaiProcessor.php Does not set bounce emails to 'on hold'
July 27, 2011, 10:59:06 am
I am running civicrm 4.0.3.
I am unable to get EmailProcessor.php through a cron job to recognize and process bounced emails.
Facts:
1) I set-up civiMail, as Return email account.  This account is only used to receive bounced emails and it resides in the same domain as civiCRM.
2) I set-up a cron job which executes two scripts one to process scheduled mailings and the other to run EmailProcessor.php
3) I schedule a job on civiMAIL to a group of only bad email addresses that will bounce, using the same 'FROM ADDRESS' as the RETURN email account.
4) All the bounced emails shows up in my RETURN email account
5) After the cron job runs all the emails are moved to the IMAP ignore folder and no longer remains in my INBOX
6) The report of the CRON job doesn't list any bounced emails, but claims all emails were delivered
7) None of the emails that bounced are set to 'ON HOLD' in the associated contact record.
8) I've verified that the phrase in the bounced email is found in table 'civicrm_mailing_bounce_pattern'

Is this a bug, or am I missing something?
« Last Edit: July 27, 2011, 01:22:25 pm by pinchas »

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
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  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • EmaiProcessor.php Does not set bounce emails to 'on hold'

This forum was archived on 2017-11-26.