Author Topic: Special characters (e.g. euro) don't appear in CiviReport samples when printing (Read 1243 times)

diablodale · August 04, 2011, 02:40:32 am

If you have non-basic ASCII characters in CiviCRM reports (for example: euro, umlauts, ö, ü, ß, etc.), these characters will likely not appear correctly if you use the sample reports and then choose to "print report". These extended characters will be needed for many reasons like:
a) CiviCRM default currency is set to Euro (needed for much of Europe)
b) names of people or locations in Germany, e.g. Hermannstraße

The reason is that the sample reports like "Donor Report (Summary)" do not specify their character set in the Report Settings / Report Header. Its default behavior will almost always cause printing errors for these extended characters. What is needed is the explicit definition that we (CiviCRM) are using unicode UTF-8. This is easily done.

Open your report, then the report settings. In the report header field look for:
<html>
<head>
<title>CiviCRM Report</title>
and change it to
<html>
<head><meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>CiviCRM Report</title>

This should now allow any UTF-8 characters to correctly print.

Perhaps in a future version of CiviCRM, the charset for output can be globally set through core code.

xavier · August 04, 2011, 03:35:12 am

Hi,

civi is already using utf8. Check out your theme/config if it isn't the case for your site.

THe only part where it doesn't output in utf8 I think are the pdf (never quite understood why it can't be utf8 in the library).

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Author Topic: Special characters (e.g. euro) don't appear in CiviReport samples when printing (Read 1243 times)

diablodale

Special characters (e.g. euro) don't appear in CiviReport samples when printing

xavier

Re: Special characters (e.g. euro) don't appear in CiviReport samples when printing