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Author Topic: Stop insulting user's intelligence  (Read 1234 times)

GingerFeet

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Stop insulting user's intelligence
August 05, 2011, 07:12:38 pm
Hello All,

I would like to propose that it is an insult to users' intelligence to dialog twice; it is a waste of time and pixel power.

Do you really want to delete?
yes/no

Do you really want to delete?
yes/no

And with a trash functionality, why does CiviCRM even ask? It goes into the trash. It can be recovered.

I want my software to go as fast as possible, to save me keystrokes, to assume I'm intelligent.

I don't want it to patronize me, waste my time.

The clients we deal with are all intelligent humans, capable of understanding that when they click a 'delete' button, it is going to delete. And asking 'are you sure' once, is enough!

In the name of usability, is it possible to remove redundant dialog box sequences from core?
Is it possible to turn off dialogs when a delete will move it to the trash?
To have a philosophy that assumes basic user smarts?

Thanks,
GF

Dave Greenberg

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Re: Stop insulting user's intelligence
August 09, 2011, 01:42:00 pm
I think there's growing agreement on this general topic (esp for easily reversible actions like move to trash and disable). I've added an item to the upcoming usability sprint "idea list". This is a brainstorm at this point - so not sure what will get done.

That said, would be great for you to do a blog post on your thoughts here w/ perhaps 3 top examples of "worst offenders" and your specific suggestion for improvement (i.e. stick w/ follow-on page confirm and eliminate the JS pop-up dialog or vice versa or no confirmation). Assuming we don't get push back / get lots of applause - you might consider submitting a patch or patches that make the changes.
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xavier

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Re: Stop insulting user's intelligence
August 09, 2011, 02:45:00 pm

Never Use a Warning When you Mean Undo

http://www.alistapart.com/articles/neveruseawarning/

yeap in the wishlist/issue queue. This being said, was already a few versions ago, apparently, not high enough so someone contribute code/money. Could you help with either/both?

http://wiki.civicrm.org/confluence/display/CRM/CiviCRM+v4.2

This being said, I would like to propose we don't assume developers put protection to insult users. I think that it would be better to go for an undo, but historically the confirm message was implemented before the trash, and it made sense IMO at that time.

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Discussion (deprecated) »
  • Feature Requests and Suggestions »
  • Usability Improvements (Moderator: Dave Greenberg) »
  • Stop insulting user's intelligence

This forum was archived on 2017-11-26.