CiviCRM Community Forums (archive)

Hello All,

I'm working on a problem that email bounces are being processed, but are not being reported.
CiviMail reads to the email at the return@example.com address, moves the bounced emails into the CiviMail/Inbox/processed folder, and then does not show the bounces in the mailing report or put the email addresses on hold.

I have read the following posts on this issue:
http://forum.civicrm.org/index.php/topic,16433.msg70162.html#msg70162 (It tells me to read more posts)
http://forum.civicrm.org/index.php/topic,16430.0.html (It tells me to read more posts)
http://en.flossmanuals.net/CiviCRM/SystemConfiguration/ (A page I was told to read that contains nothing)
http://forum.civicrm.org/index.php/topic,14726.msg79394.html#msg79394 (In which civicrmsav, lcdweb, mbrown555 report the problem, and no solution is found)
http://forum.civicrm.org/index.php/topic,18204.msg81901.html#msg81901 (In which MulderDSM, jgregory report the problem, and no solution is found)
http://forum.civicrm.org/index.php/topic,18751.msg77956.html#msg77956 (In which colleenc reports the problem, but she is using 2.2.8, so clearly it does not 'count')
http://forum.civicrm.org/index.php/topic,20896.msg87434.html#msg87434 (In which pinchas reports the problem, or something very similar, and no one responds)

So I have done my preparatory homework as best I can.

Can someone give me an idea as to where I should look first?
Please. You could save me hours.

Thanks,
GF

Lobo,

Thank you very much. It really helps me to start pointed in the right direction.

I will work on this in the coming week. I'm having another weird issue where I have to hack up the cli.php and System.php, so I'm planning to build an absolutely clean installation to look at both at the same time.

GF