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  • problems with my dashlets loading reports
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Author Topic: problems with my dashlets loading reports  (Read 808 times)

brayo4

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problems with my dashlets loading reports
August 08, 2011, 07:22:18 pm
Hello,
The dashlets do not load reports as seen on the attached pic. interestingly, when i as admin refresh my dashboard, all the reports show up and for other non admin users too. When the non admin user refreshes his dashboard, the reports are no longer loaded until i (admin) refresh my dashboard. i have checked permissions, made sure reports are available to the dashboard etc but to no avail please help......

Drupal 6.22
Civicrm 3.4.4
jQuery UI   1.8.11
jQuery Update   1.5.2

Kurund Jalmi

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    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: problems with my dashlets loading reports
August 09, 2011, 12:45:59 am
I think there was minor bug in dashlets which might be fixed in current stable. So can you please upgrade to 3.4.5 and check if problem persist.

Thanks
Kurund
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brayo4

  • I’m new here
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  • Posts: 7
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  • CiviCRM version: 3.4
  • CMS version: Drupal
  • MySQL version: 5.0.92
  • PHP version: 5.2.17
Re: problems with my dashlets loading reports
August 09, 2011, 07:34:26 am
Thanks, let me try that now.......will be back with observation.......

brayo4

  • I’m new here
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  • CiviCRM version: 3.4
  • CMS version: Drupal
  • MySQL version: 5.0.92
  • PHP version: 5.2.17
Re: problems with my dashlets loading reports
August 15, 2011, 08:11:14 pm
no luck, still having same issues.........

Kurund Jalmi

  • Administrator
  • I’m (like) Lobo ;)
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  • Posts: 4169
  • Karma: 128
    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: problems with my dashlets loading reports
August 16, 2011, 03:22:09 am
Did you check if it works on garland theme ?

Can you also try disabling below modules and check if that helps
Quote
jQuery UI   1.8.11
jQuery Update   1.5.2

Kurund
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brayo4

  • I’m new here
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  • CiviCRM version: 3.4
  • CMS version: Drupal
  • MySQL version: 5.0.92
  • PHP version: 5.2.17
Re: problems with my dashlets loading reports
August 18, 2011, 03:10:15 pm
Hello,

Disable the modules and further and module that runs jquery with no luck. Cleared caches, deleted templates_c folder contents etc. I also used the garland theme to test all this and it keeps the same. thanks for the help.........

Kurund Jalmi

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4169
  • Karma: 128
    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: problems with my dashlets loading reports
August 18, 2011, 08:44:32 pm
I would suggets you should ping us on #civicrm irc channel. It might be easier to debug.

Thanks
Kurund
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brayo4

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  • CiviCRM version: 3.4
  • CMS version: Drupal
  • MySQL version: 5.0.92
  • PHP version: 5.2.17
Re: problems with my dashlets loading reports
August 22, 2011, 08:20:11 am
After long searching, i believe i have a permissions issue. i guess my ignorance bears to surface on what I'm trying to do. What I'm trying to do is give access to some site users on certain reports without giving them wholesome access to all the civicrm features. if i give a power user admin access, they view the reports just OK. So i guess my question is how to do this if even it is possible.....
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • problems with my dashlets loading reports

This forum was archived on 2017-11-26.