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  • Joomla upgrade to 3.4.5 eliminates administration menus
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Author Topic: Joomla upgrade to 3.4.5 eliminates administration menus  (Read 1802 times)

rvrhugger

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Joomla upgrade to 3.4.5 eliminates administration menus
August 16, 2011, 06:07:48 pm
I've updated the software and the database and received success messages, but all of the navigation links are now missing.  I've searched all the messages with similar issues and tried some of the solutions, but no luck.  I thought at first that the resource URL's needed to be updated, but when I managed to get to that page they appeared to be correct.  Please help!

Hershel

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Re: Joomla upgrade to 3.4.5 eliminates administration menus
August 17, 2011, 07:31:42 am
Did you use shift-refresh on your browser to refresh your browser cache?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

rvrhugger

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  • CiviCRM version: 3.4.5
  • CMS version: Joomla 1.5
  • MySQL version: 5.0.91
  • PHP version: 5.2.14
Re: Joomla upgrade to 3.4.5 eliminates administration menus
August 22, 2011, 02:39:22 pm
This doesn't appear to be a cache problem, something is really broken in the install.  I suppose I can try uninstalling and reinstalling the software, but I was hoping to find some other fix.

rvrhugger

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Re: Joomla upgrade to 3.4.5 eliminates administration menus
August 23, 2011, 11:49:13 am
I have now tried uninstalling and reinstalling, still get the same success messages and still no access to navigation tabs or administration menu.  Can anyone help with this issue?

kenahoo

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Re: Joomla upgrade to 3.4.5 eliminates administration menus
August 28, 2011, 08:24:03 pm
I'm having the exact same problem, but I'm using Drupal, not Joomla.  After the upgrade from 3.3 to 3.4.5, I see no menus.  The only way I see to get to any of my CiviCRM functionality is to go directly to the URLs, e.g. http://my-site.com/civicrm/contact/search .

Hershel

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Re: Joomla upgrade to 3.4.5 eliminates administration menus
August 29, 2011, 03:31:57 am
kenahoo, did you try:

flush all caches
use shift-refresh in your browser
delete all files and folders in sites/default/files/civicrm/templates_c
disable and re-enable CiviCRM
switch themes (as a test)

If not, try all of those.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

kenahoo

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Re: Joomla upgrade to 3.4.5 eliminates administration menus
August 30, 2011, 09:47:20 am
Yup, I just tried all of those, I'm still getting the same result.

Hershel

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Re: Joomla upgrade to 3.4.5 eliminates administration menus
August 30, 2011, 09:58:06 am
Did you look in Firebug (for Firefox) for any JS errors? Or in the Net tab for any files not found?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

kenahoo

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Re: Joomla upgrade to 3.4.5 eliminates administration menus
August 30, 2011, 11:05:26 am
Great suggestion - I looked in the error console and I'm getting some errors:

Error: cj is not defined
Source File: http://www.singersinaccord.org/civicrm/dashboard
Line: 136

Looks like 'cj' is a JQuery object?  I do have the JQuery UI (6.x-1.5) and jQuery Update (6.x-2.0-alpha1) modules installed.  Perhaps they're interfering with something?

Hershel

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Re: Joomla upgrade to 3.4.5 eliminates administration menus
August 30, 2011, 11:27:48 am
Could be. Try disabling them.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

kenahoo

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Re: Joomla upgrade to 3.4.5 eliminates administration menus
August 30, 2011, 06:58:42 pm
Still no luck.   :(

I'm also getting a message on my dashboard saying "Javascript must be enabled in your browser in order to use the dashboard features."  But Javascript is definitely enabled.  Is there a detector somewhere that's not working maybe?

 -Ken

kenahoo

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Re: Joomla upgrade to 3.4.5 eliminates administration menus
August 30, 2011, 07:24:44 pm
Sorry, the one thing I forgot to try was switching themes, and in fact switching to Bluemarine seems to bring back the menu.

The theme I'm using is a sub-theme of Blueprint 6.x-2.0 (http://drupal.org/project/blueprint).  When I try the basic Blueprint theme, the menu disappears again, so it looks like Blueprint is incompatible with CiviCRM?

I'm not sure how to diagnose the theme problem further though.

Hershel

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Re: Joomla upgrade to 3.4.5 eliminates administration menus
August 30, 2011, 07:58:58 pm
I'm also not sure--I think CiviCRM works fine with the built in themes, but it sounds like yours may be modified OR perhaps another module has JS code that is conflicting. Either way, it's a JS problem.

If you can't further diagnose yourself, you could consider hiring someone to do that.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

kenahoo

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  • MySQL version: 5.1.63
  • PHP version: 5.3.16
Re: Joomla upgrade to 3.4.5 eliminates administration menus
August 30, 2011, 08:03:54 pm
Me again. :-*

It looks like the problem with Blueprint is that its '<?php print $scripts ?>' entry is way down at the bottom of the page.  I have no idea why that's the case, their page seems to claim it's for speed.  If I move it near the top, things start working (except the menu still looks a bit funny...).
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • Joomla upgrade to 3.4.5 eliminates administration menus

This forum was archived on 2017-11-26.