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  • CiviCRM Community Forums (archive) »
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  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • Error when trying to update via profile
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Author Topic: Error when trying to update via profile  (Read 641 times)

jaymcgraw

  • I post occasionally
  • **
  • Posts: 106
  • Karma: 6
  • CiviCRM version: 4.1.2
  • CMS version: Drupal 7.12
  • MySQL version: 5.0.92-community
  • PHP version: 5.2.11
Error when trying to update via profile
August 18, 2011, 09:03:30 am
After upgrading from 3.3.5 to 3.4.5, getting this error when updating contact information via a profile:

Fatal error: Call to undefined method CRM_Contact_BAO_Contact_Utils::clearContactCaches() in /home/goires/public_html/sites/all/modules/civicrm/CRM/Contact/BAO/Contact.php on line 398

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
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  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Error when trying to update via profile
August 18, 2011, 01:54:39 pm

if i had to guess, u either have:

1. two copies of civicrm in your drupal install and the php files are getting mixed

2. you did not copy all the files from the 3.4.5 install

lobo
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jaymcgraw

  • I post occasionally
  • **
  • Posts: 106
  • Karma: 6
  • CiviCRM version: 4.1.2
  • CMS version: Drupal 7.12
  • MySQL version: 5.0.92-community
  • PHP version: 5.2.11
Re: Error when trying to update via profile
August 18, 2011, 02:43:46 pm
I can't find a second copy of civicrm in the drupal install and I just re-downloaded 3.4.5, removed the sites/all/modules/civicrm directory and unpacked again from the download and same issue occurs. Going to keep looking for the cause, but I don't think it's either of the suggested.

jaymcgraw

  • I post occasionally
  • **
  • Posts: 106
  • Karma: 6
  • CiviCRM version: 4.1.2
  • CMS version: Drupal 7.12
  • MySQL version: 5.0.92-community
  • PHP version: 5.2.11
Re: Error when trying to update via profile
August 18, 2011, 03:04:02 pm
Found it! Forgot I had some customized PHP files in the custom PHP path directory.
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • Error when trying to update via profile

This forum was archived on 2017-11-26.