CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Processing is stuck
Pages: [1]

Author Topic: Processing is stuck  (Read 1057 times)

jennybertha

  • I post occasionally
  • **
  • Posts: 39
  • Karma: 1
  • CiviCRM version: 4.4.4.
  • CMS version: joomla 3.x
  • MySQL version: 5.2.7
  • PHP version: 5.2
Processing is stuck
August 29, 2011, 11:04:14 am
I created a new event that will allow people to register online.  I go trhough the process, but at the moment of confirmation it just gets stuck and does not continue to the next step.

Anybody know why this might be happening???

Thanks

Jennifer Bertha

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Processing is stuck
August 30, 2011, 05:23:16 am
Could be the PDF receipt generation is using up too much CPU as per http://forum.civicrm.org/index.php/topic,19801.0.html

Try to disable PDF receipts and see if that helps.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

jennybertha

  • I post occasionally
  • **
  • Posts: 39
  • Karma: 1
  • CiviCRM version: 4.4.4.
  • CMS version: joomla 3.x
  • MySQL version: 5.2.7
  • PHP version: 5.2
Re: Processing is stuck
August 30, 2011, 06:29:51 am
I think I figured out the problem, but not the solution.

I have the URL forwarded and Masked, when I go through the actual URL of my webpage´s name it gets stuck, but when I go through the actual full address (not forwarded) it works.

Can anyone help me out on this one.  I have another (non CiviCRM) cart set up with paypal, and this does not happen. 

Any suggestions are greatly appreciated, thank you

petednz

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4899
  • Karma: 193
    • Fuzion
  • CiviCRM version: 3.x - 4.x
  • CMS version: Drupal 6 and 7
Re: Processing is stuck
September 19, 2011, 07:35:02 pm
Appending this here in case others find it. But upon upgrading we had users 'hanging' on the final screen. The earlier version had been set to include PDFs.
When I went to check the settings in the UI I saw that the 'send pdf' was neither set to Yes or No.
Not sure if that was the cause of the 'hanging'
Setting it to 'off' (or is it 'no') then caused the hanging to cease, so will be leaving it off.
But am left wondering if that particular upgrade jump eg 3.3.6 to 3.4.5 results in the 'yes'no' setting getting lost.
Sign up to StackExchange and get free expert advice: https://civicrm.org/blogs/colemanw/get-exclusive-access-free-expert-help

pete davis : www.fuzion.co.nz : connect + campaign + communicate
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Processing is stuck

This forum was archived on 2017-11-26.