CiviCRM Community Forums (archive)

Just upgraded to Drupal 7 and Civicrm 4.0.5

I can send a test mail from the smtp config page. I can send a message to a contact. I can send the bulk mail to a test user.

We aren't simply able to setup cron on our hosting service, so I've exposed the URL to start the queue on a custom menu option. Having selected the new menu option the scheduled job now reports running, but it isn't.

The delivery count shows 0%.

I'd appreciate any advice from anyone who has experienced similar.
Many thanks,
Paul

Thanks for your reponse Xavier. I've another client on the same provider using Joomla, with civicrm (albeit an older version) who routinely send out mailings using this very method. They have a much larger database than I'm dealing with here.

I've just tried the job again with a couple of different configurations, and find that it isn't a problem with smtp, because I can send to a smaller group.

And now the plot thickens, because the job, which is says is still running, but with 0% completed is now giving tracked opens. And I've resent the job a number of times now.

uuurgh - help!

I am experiencing some issues with CIVICRM 4.05 in using CiviMail.  The From Email is configured correctly in the system, the Bounce email is configured as well.  I have a cron job set up for the following to run every 5 minutes.

wget 'http://<MYSITE>/sites/all/modules/civicrm/bin/civimail.cronjob.php?name=<USERNAME>&pass=<PASSWORD>&key=<MYSITEKEY>'
wget 'http://<MYSITE>/sites/all/modules/civicrm/bin/EmailProcessor.php?name=<USERNAME>&pass=<PASSWORD>&key=<MYSITEKEY>'
wget 'http://<MYSITE>/cron.php?cron_key=<MYDRUPALSITEKEY>'

When I schedule an email within CiviMail the cron jobs run fine and the system reports the email was sent successfully but no emails are ever received by the recipients. The same goes for using the Send Test Email features before submitting the bulk mail.

I enabled the mailing debug definition in the civicrm.settings.php file as: (define( 'CIVICRM_MAIL_LOG', '/MY/SITES/HOME/DIRECTORY/MYSITE.ORG/sites/default/files/civicrm/templates_c/mail.log' );

I attempted to send a bulk message again through civiMail and the messages were logged to the mail.log file without any problems.

I really could use some help on this as soon as possible to why the emails are not being sent.  My mail configuration is using the PHP mail(); method not SMTP or sendMail

The weird thing is I got one bulk message to work but than never again after that.  I also recently upgraded from Drupal 6.22 to 7.8 and CiviCRM 3.x to 4.05 last week.

Thank you in advance for any help!

Thank you xavier for responding but I have been doing some digging all morning and found a solution I believe. Yes my wget responses are good no problem there - as far as the mail server logs my hosting server doesn't provide access to them directly. 

However, the solution I found was that my php.ini file was missing the following variables

smtp = smtp.server.com
smtp_port  = 25

I added the appropriate values to these and wha-la!  Mail started working again. Not sure how this happened but it seems to be consistently working now.  Thanks again for taking the time to respond.