CiviCRM Community Forums (archive)

Hello Everyone,

First I'll say I've searched through documentation, google and this forum, however i am wondering if the search terms I am using are not pointing me in the right direction.

This is a simple question and I imagine someone has the answer and can point me in the right direction...  Here it goes.

I need to configure a simple auto-responder to be sent to an email upon signing up on a list.  The signup form is generated from a "profile html snippet"and once someone signs up they are added to the appropriate group in civi however the default auto-responder is never sent out.

However for event or contribute pages an autoresponder email is sent upon purchase.

Ideally we'd need this to do drip responses, like 3 or 4 over a month but I read elsewhere on this forum that civi does not do that.  So I just want the default signup response email to happen.

Can anyone either give me any pointers or point me in a direction where I can find this info?

Thanks!

Chad

Thanks Lobo for your quick and helpful response.

CIVIMAIL is enabled.

Also I searched the civi site directory and found these settings in the civicrm.settings.php file.

/**
 * Setting to disable or enable profile double optin.
 * This is enable by default and functions only if Civimail is enabled.
 */
 define( 'CIVICRM_PROFILE_DOUBLE_OPTIN', 1 );

/**
 * Setting to disable or enable profile double optini for add to group in profile
 * This is disabled by default and functions only if Civimail is enabled.
 */
 define( 'CIVICRM_PROFILE_ADD_TO_GROUP_DOUBLE_OPTIN', 0 );

/**


So it looks like for groups the option you suggested is set to 0 so it seems like it should work huh?

Like mentioned prior whenever anyone registers for an event the autoresponder, receipt and thank you email is delivered just fine, so I Imagine the autoresponder for email list sign up should work just the same right?

Lobo if you are anyone else happen to have any other thoughts on this, even if it's pointing me to documentation that needs sorting through I am up for it.  I just can't seem to find any documentation for configuration in this area.

Thanks again,

Chad

Hey Lobo!

Thanks again for the helpful response.  I did indeed change to 1, however still no reply.  i also tried changing them both to 0, but also email still did not fire off.  I am thinking I may want to go down the list of general civimail settings and ensure everyything is right there, because like i said event autoresponders are working fine, so i wonder if there are some settings that would impact civimail and not civievents for some reason.

If you have any other thoughts please feel free to let me know.  Also on a side note while the drip responses would be awesome our organization would benifit even more from sponsoring the civi-wordpress integration project as our main website is on wordpress...  I can talk to our director about both financial and developing contributions we could provide if there is a need there...

Thanks!

Chad