CiviCRM Community Forums (archive)

We discovered that a mailing group had some people on it that it shouldn't do - we have no idea how they got there as no-one put them there.

They were listed in the group from the toolbar > contacts > search and selecting the group...

They were removed from the group by ticking their names on the list then using the action 'remove from group'

The search was repeated and they were still listed.

I looked in the table, identifying the group id - 9 - and then checking the group_contact table where group_id=9; these people were listed though their status was 'Removed'

To cut the story short the situation is now:

The contacts have been deleted from the contact_group table (where group_id=9 and status='Removed')
The group_contact_cache has been cleared
civicrm cache has been cleared
all drupal caches cleared (though I am using APC, so is the APC cache cleared?)
the drupal session table has been cleared
the browser cache has been cleared...

The search still lists these people as members (though the group is not listed on their contact record and they are not in group_contact table) and they all re-appear in the group_contact_cache

I'm stumped as well as tearing my hair out - does anyone have any ideas of what to try next?