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  • Help - can't get it installed
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Author Topic: Help - can't get it installed  (Read 1851 times)

Eileen

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Help - can't get it installed
January 30, 2008, 03:59:17 am
Hello,

I am trying to install Civicrm and our webmaster will not increase the php.ini settings. The max execution time is set to 30 seconds and it times out (to the blank page) after 30 seconds every time.

I have tried playing around with php.ini files & .htaccess files. Creating php.ini files in the various directoried has no effect (I don't have rights to restart the daemon but suspect that their security settings (safemode etc) would render it useless anyway). Php settings are shown at http://www.circus.org.nz/joomla/phpinfo.php.

When I edit .htaccess Joomla stops working & gives me an error page. This is the line I have been trying to add.

php_value max_execution_time 100

I have tried to do a manual install. I am not sure exactly which sql scripts to load but am thinking:

civicrm_41.mysql
civicrm_data.en_AU.mysql
civicrm_add_domain.en_AU.mysql

However, when I try to load up the sql through PHPMyadmin I get the following error:

Code: [Select]
CREATE TABLE civicrm_country(

id int unsigned NOT NULL AUTO_INCREMENT COMMENT 'Country Id',
name varchar( 64 ) COMMENT 'Country Name',
iso_code char( 2 ) COMMENT 'ISO Code',
country_code varchar( 4 ) COMMENT 'National prefix to be used when dialing TO this country.',
idd_prefix varchar( 4 ) COMMENT 'International direct dialing prefix from within the country TO another country',
ndd_prefix varchar( 4 ) COMMENT 'Access prefix to call within a country to a different area',
PRIMARY KEY ( id ) ,
UNIQUE INDEX UI_name_iso_code( name, iso_code )
) ENGINE = InnoDB DEFAULT CHARACTER SET utf8 COLLATE utf8_unicode_ci
MySQL said: 

#1064 - You have an error in your SQL syntax.  Check the manual that corresponds to your MySQL server version for the right syntax to use near 'DEFAULT CHARACTER SET utf8 COLLATE utf8_unicode_ci' at line 30

I really want to give up on this but if CiviCRM works as well as I think it might it would make so much difference to the viability of our Charitable Trust. I can't find anything else out there that seems to be going to work for us. I've spent 5 hours this evening after putting my toddler to bed on this and I'm at my wits end. It works well on my home PC except for the speed which I'm hoping will be OK on a server
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute

speleo

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Re: Help - can't get it installed
January 30, 2008, 04:26:06 am
Looking at your phpinfo shows that your using v4.3.10-22. CiviCRM v1.9 requires php 5 as shown here http://wiki.civicrm.org/confluence/display/CRMDOC/Install+CiviCRM+1.9+for+Joomla

The .htaccess should work fine so without seeing the whole file it is hard to understand why it doesn't. What error does J! report?

Eileen

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Re: Help - can't get it installed
January 30, 2008, 12:56:32 pm
You are correct - it's php4. I need to use CiviCRM 1.8 or change hosting service (we are currently hosted for free by the City Council). I am going to try 1.8 but they have pulled all the documentation along with the support!
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute

Donald Lobo

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Re: Help - can't get it installed
January 30, 2008, 11:18:32 pm

We highly highly recommend NOT to use 1.8 :) support for 1.8 is minimal at best and as you've noticed we only maintain the documentation for the latest version of civicrm

lobo
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Eileen

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Re: Help - can't get it installed
February 01, 2008, 12:33:06 am
Yeah, I gave up after wasting much time on it. I have forked out $$ from my own pocket to get some proper hosting....  The free web hosting we have is upgrading in a couple of months but we can't wait for that.
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Joomla! Installations (Moderator: Deepak Srivastava) »
  • Help - can't get it installed

This forum was archived on 2017-11-26.