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  • CiviCRM Community Forums (archive) »
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  • Using Import (Moderator: Yashodha Chaku) »
  • 500 Internal Server Error
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Author Topic: 500 Internal Server Error  (Read 1219 times)

gsd

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500 Internal Server Error
September 30, 2011, 11:12:27 pm
I am getting an error with any and all imports. The error message is a 500 Internal Server Error

The request was not completed. The server met an unexpected condition.

index2.php?option=com_civicrm&task=civicrm/import/contact (port 80)

Apache/2.0.63 (Unix) mod_ssl/2.0.63 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at 12.180.54.40 Port 80

I am using Joomla and Civicrm 3.45 with php5.29 Mysql 5.19 w/INNODB my php is set to time out at 200 secs apache is set to time out at 60 seconds

Please help.
« Last Edit: October 01, 2011, 08:01:11 am by gsd »

Hershel

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Re: 500 Internal Server Error
October 02, 2011, 01:08:46 pm
This even happens with a very small CSV file? Can you try to upload that same CSV file to the CiviCRM demo here http://civicrm.org/try and see if it works there?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

gsd

  • I post occasionally
  • **
  • Posts: 30
  • Karma: 0
  • CiviCRM version: 3.45
  • CMS version: Joomla
  • MySQL version: 5.19
  • PHP version: 5.29
Re: 500 Internal Server Error
October 07, 2011, 12:41:01 pm
The contact information is sensitive so I cannot try to do that.

Hershel

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  • Posts: 4640
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Re: 500 Internal Server Error
October 08, 2011, 12:06:00 pm
Just take two lines and change each datum individually. Change "john" to "dave" and "john@john.com" to "aaa@bbb.com"

Just so we get the basic structure of your CSV code for a test.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Import (Moderator: Yashodha Chaku) »
  • 500 Internal Server Error

This forum was archived on 2017-11-26.