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Author Topic: How to capture information on incomplete Registrations  (Read 796 times)

lsmithgo

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How to capture information on incomplete Registrations
October 05, 2011, 05:57:14 am
In another post, I've mentioned issues I am facing with server resilience and stability (see: http://forum.civicrm.org/index.php/topic,21804.0.html)

I am finding a number of customers run into timeouts or other issues during their registration process.

Is there any way to be notified of an incomplete registration?  Is the data stored anywhere that I could get so that I might reach out to these folks offline and over to help them?

Thanks
Lionel.

Donald Lobo

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Re: How to capture information on incomplete Registrations
October 05, 2011, 08:53:52 am

A better option and user experience would be to switch to a more reliable and better hosting provider (probably will be more expensive also)

To answer your question below, no. But u should be able to do this via a cron job (and then assume it does not timeout also!)

lobo

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • How to capture information on incomplete Registrations

This forum was archived on 2017-11-26.