CiviCRM Community Forums (archive)

Well...it is with great reluctance that I post.  Everyone and their dog has had some kind of problem like this and I feel like there must a be a solution for mine out there somewhere, but I can't find it...so here we go...

I've got the latest versions of Drupal and CiviCRM and I'm with CiviHosting, so I'm confident the server-side settings will be configured helpfully.

The problem: I can't seem to make scheduled mailings send.

However I try to run civimail.cronjob.php, I receive the error:
ERROR: Invalid username and/or password

I have run it via url, like this:
euangelion.org.au/sites/all/modules/civicrm/bin/civimail.cronjob.php?name=my_user&pass=my_pass&key=my_key

directly from the command line:
cd to civicrm
php bin/civimail...

with a shell script, etc.  Always the same error message.

My username, password, and site key are entirely alphanumeric.

I have followed the instructions at:
http://wiki.civicrm.org/confluence/display/CRMDOC40/Step-by-step+Return+Channel+on+Drupal+-+Google+Apps+-+CentOS

and

http://en.flossmanuals.net/civicrm/ch042_system-configuration/

and read lots of posts in these forums as well as several blogs

I've been through Xavier's checklist post at the top of this board and confirmed that I have followed the instructions on those matters from the two pages above.

Bottom line:
I receive the error and mail does not go anywhere.

Any help would be greatly appreciated.

Thanks,
Lewis

Thanks.

I have repeatedly checked that point.

The username and password are for a valid Drupal user who is also a contact in civi. That user's email address is my returned mail account at gmail and that user (in my desparation) now has administrator privileges, which includes, of course, 'access to civicrm' and 'edit all contacts' permissions.

I have just logged I as that user to confirm all of this works.

Hope that clarifies things. Thanks for the help.

Lewis

Ahh...

The good news...
Just found this thread and fixed my menu problem:
http://forum.civicrm.org/index.php?topic=21424.0

The bad news...
Because it was just a display issue, rather than a permissions issue, it hasn't changed my civimail situation

As far as I can tell, everything remains as it was in my original post.

Hello 2ways,

I'm having the same problem. Civicrm/bin/EmailProcessor.php (civicrm 3.4.6) has only 1 choice for php_sapi_name: cli.

Check your php_sapi_name. Add echo "php_sapi_name = " . php_sapi_name() . "\n"; to EmailProcessor.php to find out what your php_sapi_name is. Mine was cgi-fcgi. It needs to be cli. In my system I found my php-cli, and then called the script with the full path to php-cli. Running again, the php_sapi_name is indeed cli.

Then it barfed when it hit the next line require_once ("bin/cli.php");. There is no civicrm/bin/bin directory. I edited that line to be:require_once ("cli.php");

Closer, but it still is not running all the way through.

cos

Hi 2ways,

It looks like the PHP Fatal error:  Cannot redeclare _PEAR_call_destructors() error is fairly common. I followed the advice given here:
http://forum.civicrm.org/index.php/topic,3708.msg77391.html#msg77391

And ran grep "PEAR_call_destructors" in my public_html directory. Found several old copies of civicrm. Removed them. Now when I run grep it only finds the PEAR_call_destructors in the current module/civicrm directory. Restarted Apache. Error is still there.

So there are NO conflicting files, and PHP is barfing.

cos

Hello 2ways,

After searching the forum for "ERROR: Invalid username and/or password", I found a few results. The best for me was:
http://forum.civicrm.org/index.php/topic,7879.msg34209.html#msg34209

I pretty much followed what it said, and it solved the problem.

cos

Hi 2ways,

Sorry I can't be of much help.

• Separate databases for Drupal and CiviCRM have no bearing on this issue (your sites would not run if there was a problem w/2 dbs)
• If you can log in to your website as the CiviCRM mail user, you know the correct credentials
• Don't know what civicrm/CRM/Utils/System/Drupal.php does
• the reason you get 2 different errors is because CiviCRM handles a command line request differently from an HTTP request. I do believe the logic is at the bottom of the files that you request EmailProcessor.php and the other one. Starts with "if ( php_sapi_name() == "cli" ) {" so if that is true, it is a command line job (cli = Command line) and if it isn't it rolls into the 'else' which means it is an HTTP job. So the 2 different jobs are handled quite differently, and give different errors.

I'm not a great programmer. I just start jamming echos into the code.
echo "I'm in EmailProcessor.php in the function yadda-yadda \n";Run the code, see what pops up. Eventually you find where you need to go.

I also grep for any errors.
cd sites/all/modules/civicrm
grep -R "ERROR: Invalid username and/or password" *You will immediately discover which file is responsible for showing you the error.

cos