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Author Topic: Dashboard stuck on "loading..."  (Read 2212 times)

datagroove

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Dashboard stuck on "loading..."
October 18, 2011, 12:16:56 pm
none of the other posts on this topic resolved my issue...

The dashboard used to work for me, but now it stays stuck on "loading".. no amount of waiting returns results. No clearing of caches, no trying in other browsers or no reseting the browser works either.

Any other ideas on how i can get my dashboard to work again?
« Last Edit: October 18, 2011, 12:26:19 pm by datagroove »

datagroove

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Re: Dashboard stuck on "loading..."
October 18, 2011, 12:24:57 pm
I am also experiencing another javascript/ajax issue (might be linked with this one). When i got to add an activity there is a form field that is ajax enabled called "with contact", as i type in there i assume civicrm searches my contacts, but again, nothing every is returned from this ajax request.

So i guess i am having a ajax/javascript issue with civicrm. Does anyone have any ideas how best to troubleshot (beyond clear cache and trashing templates_c) this issue?

Thanks

spalmstr

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Re: Dashboard stuck on "loading..."
October 24, 2011, 12:03:54 pm
I am seeing exactly the same problem - Activity dashlet sticks on loading 'forever' and I am having to restart the server to clear the issue.

Hershel

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Re: Dashboard stuck on "loading..."
October 25, 2011, 03:35:05 am
Look at the Net tab of Firebug for Firefox and see if you can any Ajax calls stalled or missing files or other errors.
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datagroove

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Re: Dashboard stuck on "loading..." [SOLVED?!]
October 25, 2011, 09:43:30 am
After getting a bit frustrated I decided to turn off a few modules, it worked. The dash is back in civicrm.

After flipping a few modules back on it seems like the offending module was DEVEL (7.x-1.2). Devel is obviously very popular with Drupal devs, not sure if this issue is unique to my setup, perhaps others can chime in

.... i will do some more testing and report if I find anything else worth sharing.

Shefftini

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Re: Dashboard stuck on "loading..."
March 29, 2013, 01:11:13 pm
"After flipping a few modules back on it seems like the offending module was DEVEL (7.x-1.2). Devel is obviously very popular with Drupal devs, not sure if this issue is unique to my setup, perhaps others can chime in"

I just found that was the case with DEVEL (7.x-1.3) too.  Disabling it cleared up the "loading..." issue. 
Thanks for the suggestion!

Donald Lobo

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Re: Dashboard stuck on "loading..."
March 29, 2013, 05:24:26 pm

can u figure out what is happening? is the devel module adding some stuff to the json stuff returned by the dashboard ajax? there probably is a way to tell the devel module not to do so

lobo
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Hershel

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Re: Dashboard stuck on "loading..."
April 02, 2013, 08:38:30 am
Shefftini, do you have Drupal for Firebug installed?

lobo, the devel module can break Ajax calls that don't set the header correctly. Needs to be text/html I think.
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Donald Lobo

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Re: Dashboard stuck on "loading..."
April 02, 2013, 09:14:09 am

we sometimes send json and sometimes html

hershel: can u investigate and figure out how we can get it to inter-operate with devel cleanly

lobo
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Hershel

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Re: Dashboard stuck on "loading..."
April 14, 2013, 05:49:15 am
Quote from: Donald Lobo on April 02, 2013, 09:14:09 am
hershel: can u investigate and figure out how we can get it to inter-operate with devel cleanly

On a fresh clean install of Drupal 7.22 and CiviCRM 4.3.0, I enabled the Devel, Devel generate and Devel node access modules.

The CiviCRM home page works fine as does adding a Contact and adding Activities.

Seems to me it works fine. Other modules or themes may cause issues.
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BasH

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Re: Dashboard stuck on "loading..."
May 06, 2013, 06:13:26 am
I was having the same problem after upgrading CiviCRM 3.4.1 to 4.1 on a Drupal 6 installation. Disabling Devel (6.x-1.27) solved my problem. Didn't find any errors in Firebug or webconsole in Firefox... thanks for the suggestion!
kind regards, Bas
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  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Dashboard stuck on "loading..."

This forum was archived on 2017-11-26.