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Author Topic: A non-recoverable error has occurred. DB Error: unknown error  (Read 1986 times)

tcblzk

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A non-recoverable error has occurred. DB Error: unknown error
October 24, 2011, 11:07:50 am
I am running CiviCRM in Joomla.  The site has been running fine for 3 months.  There have been no changes or upgrades on the site made for over a month.

Today, I am getting the following error if I try to search for contacts, open event manager or any other action that requires a call to the database from within CiviCRM:

Sorry. A non-recoverable error has occurred.
DB Error: unknown error
> Error Details (are blank)
Return to home page.

There is absolutely no detail provided on why the system cannot access the database.  I am able to log into the database and query the tables successfully in phpmyadmin.

System versions:
PHP:       5.2.11
Database:    5.0.77
Joomla:         Joomla! 1.6.1 Stable [ Onward ] 07-Mar-2011 23:00 GMT
CiviCRM:   4.0.4

I have checked log files on the server and the civicrm_log table and there is no information pertaining to this issue.

Does anyone know how to diagnose and fix this issue?

thank you!

Trina

lcdweb

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Re: A non-recoverable error has occurred. DB Error: unknown error
October 24, 2011, 11:12:24 am
Civi requires MySQL 5.1+
http://civicrm.org/aboutcivicrm

did you move hosts, or downgrade the version recently?
support CiviCRM through 'make it happen' initiatives!
http://civicrm.org/mih

tcblzk

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  • CiviCRM version: 4.0.4
  • CMS version: Joomla 1.6
  • MySQL version: 5.0.77
  • PHP version: 5
Re: A non-recoverable error has occurred. DB Error: unknown error
October 24, 2011, 11:28:35 am
nothing has changed.  I have a test version of the website running using the same configuration and it is running fine.  The hosting service is Webfaction.  The site in question has been in production and deployed for over 2 month with no changes made other than adding data.

Hershel

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Re: A non-recoverable error has occurred. DB Error: unknown error
October 25, 2011, 03:34:18 am
When you see the "blank" error page, can you do View Source in your browser and post that? The error should actually be hidden in there...
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Joomla! Installations (Moderator: Deepak Srivastava) »
  • A non-recoverable error has occurred. DB Error: unknown error

This forum was archived on 2017-11-26.