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  • CiviCRM Community Forums (archive) »
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  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • v3.4.6: Register multiple participants stuck at Participant 2 of _total_
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Author Topic: v3.4.6: Register multiple participants stuck at Participant 2 of _total_  (Read 828 times)

elmobile

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  • Posts: 13
  • Karma: 0
    • elMobile Inc.
  • CiviCRM version: 3.1, 3.3, 3.4, 4.1
  • CMS version: Drupal 6.16, 6.22, 7 / Joomla 1.5, 2.5
v3.4.6: Register multiple participants stuck at Participant 2 of _total_
October 27, 2011, 10:12:51 pm
The event allows parents registering kids with one email address.

On the event page, both
Register multiple participants
and
Allow multiple registrations from the same email address
are checked.

The event has two custom participant profiles for 1st registrant and same pair of participant profiles for additional participants.

During Test Drive of the event, the 1st registrant registered with payment information and
by clicking the "Continue" button CiviEvent displays the form for 2nd participant.
After filling out the form for the 2nd participant,
the "Continue" button stuck on the 2nd participant with filled info.
No error message was given by CiviEvent.

If I clicked on 'Skip this Participant', CiviEvent displays form for Participant 3 of _total_.
After filling out the form for Participant 3, CiviEvent stuck on Participant 3 page.

The event was created in v3.1.3 with profiles set to Participant.
After running the upgrade script to v 3.4.6, those profiles triggered
'Allow multiple registrations from the same email address requires a profile of type 'Individual''
error on 'additional Participants'.

How to get those upgraded custom Participant profiles to have 'individual' type?

Thanks.

elmobile

  • I’m new here
  • *
  • Posts: 13
  • Karma: 0
    • elMobile Inc.
  • CiviCRM version: 3.1, 3.3, 3.4, 4.1
  • CMS version: Drupal 6.16, 6.22, 7 / Joomla 1.5, 2.5
Re: v3.4.6: Register multiple participants stuck at Participant 2 of _total_
October 27, 2011, 10:23:41 pm
After changing the 'First Name' and 'Last Name' of the custom profile to use
the First Name and Last Name from 'Individual' profile,
the register multiple Participant pages are working.

Thanks for a great tool.

kenlyle

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  • Posts: 116
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Re: v3.4.6: Register multiple participants stuck at Participant 2 of _total_
December 14, 2011, 01:42:08 pm
in 1.5.25 and 3.4.7 I am still struggling with this issue as well.  I think that I've exhausted all the combinations of settings and profiles, including creating a new profile with only the Individual First and Last Name fields.

Even after I select that "Individual" Profile for the before profile and no profile for the after for both the primary and additional registrants, I still get stuck at 2 with no visible error message.

I am open to any ideas, including upgrading the site to 1.7.

Best,
Ken
« Last Edit: December 14, 2011, 09:30:34 pm by kenlyle »

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • v3.4.6: Register multiple participants stuck at Participant 2 of _total_

This forum was archived on 2017-11-26.