Author Topic: Menu items in back-end do not refer to administrator pages (Read 793 times)

PaulVanLil · October 29, 2011, 03:42:45 am

Hi,

I am registered in the back-end as super-administrator.
All menus can be folded open, but when I click on a specific menu-item then it does not refer to the administrator page requested.

Example: when I click on "search contact", civicrm calls the following url:

Code: [Select]

http://www.mysite.be/?option=com_civicrm&task=civicrm/contact/search&reset=1where it should be:

Code: [Select]

http://www.mysite.be/administrator/?option=com_civicrm&task=civicrm/contact/search&reset=1
This means that all menu calls result in "access denied".
When I copy the url, paste it in the browser and add /administrator/, it works.

For some obscure reason, I could open a contact screen by looking up the contact through the search block (upper left). Once I am on the contact screen, all links like relations, activities, etc. work as should be.

I killed the cache by deleting /media/civicrm/templates_c/*. This had no result except that some items opened (for a while) in the front-end and not in the back-end $:-\$ .
I re-installed civicrm, same result

.

Thanks for any support.

Dave Greenberg · October 31, 2011, 01:56:17 pm

Seems like the base URL in your administrator folder copy of civicrm.settings.php is not being set properly.

Check <joomla_root>/administrator/components/com_civicrm/civicrm.settings.php. Setting should be something like this:

define( 'CIVICRM_UF_BASEURL' , 'http://mysite.org/joomla/administrator/' );

PaulVanLil · November 01, 2011, 03:43:12 am

Now I feel embarrassed. I did not realise that civicrm.settings.php was different for the administrator site and the front-end.

I checked it and the CIVICRM_UF_BASEURL was not set correctly for the administrator site.

After updating civicrm.settings.php, killing templates_c, cleaning joomla's cache, I still get the same error: all menu items in civicrm (back-end) result in access denied

.

Could it be that the template is corrupted? Or can it be that something is wrong with the database?

I launched a mailing to 329 contacts, 160 were sent and the rest was not delivered due to syntax error. I have the problem above since then. Could one be related to the other?

All idea's are welcome.

Hershel · November 01, 2011, 01:08:43 pm

You must rebuild menus:

?option=com_civicrm&task=civicrm/menu/rebuild?reset=1

PaulVanLil · November 02, 2011, 02:06:29 am

I deleted again /media/civicrm/templates_C/*

I rebuilded the menu's using:

Drupal sites: http://<drupal_site>/index.php?q=civicrm/menu/rebuild&reset=1
joomla 1.5 sites: http://<joomla_site>/administrator/index2.php?option=com_civicrm&task=civicrm/menu/rebuild&reset=1
Joomla 1.6 sites: http://<joomla_site>/administrator/index.php?option=com_civicrm&task=civicrm/menu/rebuild&reset=1

and everything works perfect

Case closed!

Thanks to all.
Paul

CiviCRM Community Forums (archive)

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Author Topic: Menu items in back-end do not refer to administrator pages (Read 793 times)

PaulVanLil

Menu items in back-end do not refer to administrator pages

Dave Greenberg

Re: Menu items in back-end do not refer to administrator pages

PaulVanLil

Re: Menu items in back-end do not refer to administrator pages

Hershel

Re: Menu items in back-end do not refer to administrator pages

PaulVanLil

Re: Menu items in back-end do not refer to administrator pages