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  • Using CiviContribute (Moderator: Donald Lobo) »
  • Issues setting up Authorize.net
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Author Topic: Issues setting up Authorize.net  (Read 990 times)

senojeel

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Issues setting up Authorize.net
October 30, 2011, 01:00:58 pm
I had an old version of CiviCRM (1.9 on Joomla 1.x) working great for a long time.  It suddenly stopped a couple of weeks ago.  So I am taking advantage of this and upgrading to Jooma 1.5.24 and CiviCRM 3.4.7.  I am trying to set up a contribution form.  I everything is installed and configured.  I have Authorize.net as my processor.  When I try to submit a contribution I get the error below:
Code: [Select]
Sorry. A non-recoverable error has occurred.
fsockopen() [function.fsockopen]: unable to connect to maps.google.com:80 (Unknown error)
Error Details
Return to home page.
If I disable my Map Provider, which is Google (I do have a valid API key), I get the following error when I submit a donation:
Code: [Select]
  Payment Processor Error message
: 6:Couldn't resolve host 'secure.authorize.net'
I have been staring at this for 2 days now and can't figure out what to do.

A push in any direction would be appreciated.

Here is my test site donation page.
https://www.artscouncilofindianapolis.org/beta/index.php?option=com_civicrm&view=Contributions&Itemid=189

Thanks!
Shawn

Donald Lobo

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Re: Issues setting up Authorize.net
October 31, 2011, 07:57:41 am

based on your error messages, most likely your host has disabled outbound connections from your server to other sites

thus, the code cannot connect to maps.google.com / secure.authorize.net etc

lobo
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senojeel

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Re: Issues setting up Authorize.net
October 31, 2011, 01:16:31 pm
Thanks lobo.

I have a DV from MediaTemple.  I am looking at my firewall rules and there doesn't seem to be any rules blocking outbound traffic.  In fact the only policy for outgoing traffic says allow all. Maybe I ma not looking for the right thing.

senojeel

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Re: Issues setting up Authorize.net
October 31, 2011, 02:36:33 pm
I temporarily disabled my iptables and got the error below:

Code: [Select]
Payment Processor Error message
: 1:103 This transaction cannot be accepted.
I know everything in my processor setup is correct.

senojeel

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Re: Issues setting up Authorize.net
November 01, 2011, 10:53:58 am
I think I have this worked out.  It seems there were some IPs being blocked in my iptables.  So, I disabled those.  Then it seems that my transaction keys got out of sync from my testing.  So I just made sure I had the most current ones in there and everything seemed to work after that.

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • Issues setting up Authorize.net

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