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Author Topic: new server problems after clearing caches and nulling config backend.  (Read 853 times)

markimus

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new server problems after clearing caches and nulling config backend.
October 31, 2011, 09:45:06 pm
I am trying to clean up my install from another server.  IT seems that everything works fine until I try to send a mail out.  All the links go to the old IP.  Which is no longer active.  When I clear all the caches and null the appropriate tables in the database. I get the following error.
Fatal error: Call to undefined method CRM_Utils_System_Drupal::cmsRootPath() in /home/xxxx/sites/all/modules/civicrm/CRM/Core/Config/Defaults.php on line 171

not sure what I am doing wrong
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Kurund Jalmi

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Re: new server problems after clearing caches and nulling config backend.
October 31, 2011, 10:30:08 pm
Can you please update forum profile with CiviCRM version etc. Also check if you have configured your outbound email settings correctly. check http://<sitename>/civicrm/admin/setting/smtp?reset=1

HTh
Kurund
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Hershel

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Re: new server problems after clearing caches and nulling config backend.
November 01, 2011, 09:56:31 am
Did this site change servers? If so, did you run:

Code: [Select]
UPDATE `civicrm_domain` SET `config_backend`=NULL ;
?
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markimus

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Re: new server problems after clearing caches and nulling config backend.
November 01, 2011, 10:06:42 am
Yes it did change servers ... the problem is when I ran
UPDATE `civicrm_domain` SET `config_backend`=NULL ;
Thats when the site crashed and error showed up. 
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Hershel

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Re: new server problems after clearing caches and nulling config backend.
November 01, 2011, 10:32:27 am
Hmm. Are you certain all settings in civicrm.settings.php are correct?

You wrote:

> null the appropriate tables

What tables does that mean precisely?
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markimus

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Re: new server problems after clearing caches and nulling config backend.
November 01, 2011, 11:44:14 am
The settings file is pointed to my domain as expected.   Although strange occurrences happen in civimail [the old adrress appears when I link files] and create hyperlinks to the home page. 
'nulling appropriate tables' refers to  UPDATE `civicrm_domain` SET `config_backend`=NULL ;
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Hershel

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Re: new server problems after clearing caches and nulling config backend.
November 01, 2011, 11:53:39 am
Are you certain that the directories are all correct also? One way to insure this is to remove that file, create a new DB and install CiviCRM there and then point the "good" civicrm.settings.php file to your old DB.

Regarding the CiviMail links issue, I did see a similar issue on another D6 site that was transferred. I think there she just fixed the links manually. I forgot exactly where they were however...
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markimus

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Re: new server problems after clearing caches and nulling config backend.
November 01, 2011, 03:39:22 pm
Thanks Hershel and others. 

I was running 3.2 and upgraded to 3.4.7 and this resolved the issues. 
« Last Edit: November 02, 2011, 02:41:37 pm by markimus »
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  • new server problems after clearing caches and nulling config backend.

This forum was archived on 2017-11-26.