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Author Topic: Dashboard Failure with 4.07  (Read 1436 times)

e_mason

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  • Posts: 65
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  • Eliot Mason
  • CiviCRM version: 4.05
  • CMS version: Drupal 7
  • MySQL version: 5.1xx
  • PHP version: 3.53
Dashboard Failure with 4.07
November 01, 2011, 09:57:46 am
Upgraded a test site from 4.05 to 4.07.  The Dashboard isn't working... all reports simply return "False".  The underlying reports work fine.  Thus far I've:
  • Refreshed Dashboard
  • Deleted the Cache (templates_c)
  • Removed the reports from the Dashboard and added them again
  • Removed all reports from the Dashboard
  • Deleted the underlying report and then recreated it, added to dashboard

Any thoughts? 

e_mason

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  • Posts: 65
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  • Eliot Mason
  • CiviCRM version: 4.05
  • CMS version: Drupal 7
  • MySQL version: 5.1xx
  • PHP version: 3.53
Re: Dashboard Failure with 4.07
November 02, 2011, 02:34:24 pm
I'll add this backtrace...

Code: [Select]
$backTrace = /var/www/chowan.edu/drupal/sites/test2012.chowan.edu/modules/civicrm/CRM/Core/Error.php, backtrace, 546 ,
nullHandler, /var/www/chowan.edu/drupal/sites/test2012.chowan.edu/modules/civicrm/packages/PEAR.php, call_user_func, 931
 /var/www/chowan.edu/drupal/sites/test2012.chowan.edu/modules/civicrm/packages/PEAR.php, PEAR_Error, 566
 /var/www/chowan.edu/drupal/sites/test2012.chowan.edu/modules/civicrm/packages/Net/Socket.php, raiseError, 156
 /var/www/chowan.edu/drupal/sites/test2012.chowan.edu/modules/civicrm/packages/HTTP/Request.php, connect, 737
 /var/www/chowan.edu/drupal/sites/test2012.chowan.edu/modules/civicrm/CRM/Utils/System.php, sendRequest, 1054
 /var/www/chowan.edu/drupal/sites/test2012.chowan.edu/modules/civicrm/CRM/Core/BAO/Dashboard.php, getServerResponse, 258
 /var/www/chowan.edu/drupal/sites/test2012.chowan.edu/modules/civicrm/CRM/Contact/Page/AJAX.php, getDashletInfo, 835 , dashboard,
 /var/www/chowan.edu/drupal/sites/test2012.chowan.edu/modules/civicrm/CRM/Core/Invoke.php, call_user_func, 191
 /var/www/chowan.edu/drupal/sites/test2012.chowan.edu/modules/civicrm/drupal/civicrm.module, invoke, 447 , civicrm_invoke,
 /var/www/chowan.edu/drupal/includes/menu.inc, call_user_func_array, 503 /var/www/chowan.edu/drupal/index.php,
 menu_execute_active_handler, 21

« Last Edit: November 03, 2011, 09:17:08 am by mason »

e_mason

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  • Posts: 65
  • Karma: 1
  • Eliot Mason
  • CiviCRM version: 4.05
  • CMS version: Drupal 7
  • MySQL version: 5.1xx
  • PHP version: 3.53
Re: Dashboard Failure with 4.07
November 03, 2011, 09:58:21 am
to pile on... I'm also noticing that CK editor is no longer available in the site.

Hershel

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Re: Dashboard Failure with 4.07
November 06, 2011, 05:37:20 am
I see you have a PEAR_Error. When you submit the Drupal Modules page, do you see a Pear error there?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

e_mason

  • I post occasionally
  • **
  • Posts: 65
  • Karma: 1
  • Eliot Mason
  • CiviCRM version: 4.05
  • CMS version: Drupal 7
  • MySQL version: 5.1xx
  • PHP version: 3.53
Re: Dashboard Failure with 4.07
November 10, 2011, 05:47:00 am
Hershel, thanks for reading! 

No PEAR error when looking at the Drupal modules page.

After MUCH thrashing around, we went back to basics and started stripping out modules.  Turns out the CORE search module (seriously, what's up with that?) was causing the problem (including, it turns out... preventing CRON from running, messing with headers and JS).    Since we don't need to use that functionality, we turned it off, stopped our investigation and got back to production.

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Dashboard Failure with 4.07
November 10, 2011, 05:48:42 am
Generally speaking, all core modules work fine with CiviCRM--many sites run Search along with CiviCRM. Perhaps you have a search enhancer or customizer or some other module hooking into Search somehow.

Anyhow if you're OK for now, then that's good. :)
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • Dashboard Failure with 4.07

This forum was archived on 2017-11-26.