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  • CiviCRM Community Forums (archive) »
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  • Using Profiles (Moderator: Dave Greenberg) »
  • Batch update via profile missing 'update contacts' button
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Author Topic: Batch update via profile missing 'update contacts' button  (Read 796 times)

vtmfsp

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Batch update via profile missing 'update contacts' button
November 01, 2011, 06:24:21 pm
This is a bit of an odd problem.

When using the batch update feature, the button at the bottom of all the profile fields that would normally say 'update contacts' and would complete the batch update process, is totally absent. Only the 'cancel' button is present. Any clue as to why this might be happening?

I can't replicate this in the demo, and it doesn't seem to be browser or OS specific; I'm assuming that it has something to do with the version of civiCRM that our volunteer sys admin installed (3.2.beta5). We should just upgrade everything now, but we're merely a rag-tag gang of volunteer community organizers and farmworkers, and we haven't heard from the sys admin for a couple months so I imagine that it might take a while to get him to upgrade us to Drupal 7 first. So a temporary solution would be appreciated.

Kurund Jalmi

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Re: Batch update via profile missing 'update contacts' button
November 02, 2011, 01:46:05 am
Have you tried clearing files/civicrm/templates_c folder ?

You also running on very old CiviCRM version, so if possible you should consider upgrading it to later 3.4.x release.

HTh
Kurund
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vtmfsp

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Re: Batch update via profile missing 'update contacts' button
November 10, 2011, 06:29:00 pm
I've finally gotten our sys admin to give the all clear or updating civiCRM, and now that we're running 3.4.7, the button is back where it belongs (clearing the files didn't do anything). Thanks for your help!

But now I'm dealing with what could be a bug with using the county menu in batch update via profile. There's already a forum post about that problem here that I just posted to - http://forum.civicrm.org/index.php/topic,20852.0.html.
« Last Edit: November 10, 2011, 07:14:08 pm by vtmfsp »

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  • Old sections (read-only, deprecated) »
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  • Batch update via profile missing 'update contacts' button

This forum was archived on 2017-11-26.