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Author Topic: Can't Get Past Step 3  (Read 2335 times)

preacherboy86

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Can't Get Past Step 3
February 02, 2008, 05:26:56 pm
Hey folks,

I've sent a half dozen or so successful blast emails with CiviMail - no problem. However, I'm trying to send one right now and for some reason even after I type content into the Text and HTML areas, when I click "Next" I'm simply returned to the same screen but with no content. Rather frustrating.

Any ideas on why this is suddenly occurring? Thanks!

Piotr Szotkowski

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Re: Can't Get Past Step 3
February 02, 2008, 10:03:51 pm
Which version of CiviCRM are you using?
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preacherboy86

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Re: Can't Get Past Step 3
February 03, 2008, 03:02:23 pm
1.9

preacherboy86

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Re: Can't Get Past Step 3
February 03, 2008, 03:37:33 pm
FYI, I'm also using Drupal 5.1.

Donald Lobo

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Re: Can't Get Past Step 3
February 04, 2008, 02:07:34 am

If you have access to the apache logs, check the size of your POST request. I had a similar issue recently (with uploading a file though) and the POST request was ridiculously small (i.e. the browser was not sending a large file over). Not sure how large the content of your text/html message is, but that might be a cause

lobo
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preacherboy86

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Re: Can't Get Past Step 3
February 04, 2008, 12:17:54 pm
Thanks lobo.

My message is a simple text message - nothing fancy or big. I've done this several times with similarly sized messages (give or take a paragraph or two) before with no trouble.

Like I said, this happened all of a sudden. Any more ideas?

Piotr Szotkowski

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Re: Can't Get Past Step 3
February 10, 2008, 10:07:13 pm
Can you see anything else in the Apache logs around the time you encounter this issue?
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Can't Get Past Step 3

This forum was archived on 2017-11-26.