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Author Topic: 500 Server Error  (Read 973 times)

jchoi

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500 Server Error
November 14, 2011, 09:50:12 am
I have been encountering the below error message since last Friday (11/11). If anyone could offer any input/feedback, I would really appreciate it. 

"500 SERVER ERROR
The web server encountered an error and was unable to complete your request.
If this error persists, please contact the webmaster and inform them
of the time the error occurred, as well as anything you might have
done that may have caused the error."


Thanks!


Hershel

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Re: 500 Server Error
November 14, 2011, 11:19:38 am
Hi. This is an internal server error and so the best thing is to ask your host if they can see what error is recorded in the error logs.

Aside from that, do you recall anything happening or changing on Friday to cause this?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

jchoi

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  • PHP version: 5.3.6
Re: 500 Server Error
November 14, 2011, 11:23:20 am
Thanks! And no, I don't recall anything out of the ordinary happening on Friday. I guess I need to forward the question to CiviHost.

Hershel

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Re: 500 Server Error
November 14, 2011, 12:02:04 pm
You have just contacted CiviHosting now via this forum. :)

If the issue is a 500 Server Error when importing a large CSV file, then the solution is to break up that file into smaller pieces. A large CSV file will often run into a CPU timeout.

Thank you.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Import (Moderator: Yashodha Chaku) »
  • 500 Server Error

This forum was archived on 2017-11-26.