CiviCRM Community Forums (archive)

Hi everyone,

I am using civicontribute on CiviCRM 3.2.4 to handle donations at kabissa, and am occasionally getting people complaining that they can't complete their donation because of an error. One person sent me a screenshot of the error message over at google which says "414. That's an error. The requested URL /accounts/ServiceLogin... is too large to process. That's all we know."

This happened a few weeks ago, before the google wallet transition.

Has anyone else encountered this issue? Is there a known solution? Searching the internets has resulted in advice suggesting clearing browser cache etc to get rid of the error - but that doesn't really help me much since it's other people who are affected.

Thanks for any advice!

Tobias