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Author Topic: Receiving "non-recoverable error" while updating membership / searching  (Read 684 times)

zkrebs

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Receiving "non-recoverable error" while updating membership / searching
November 22, 2011, 02:03:33 pm
Greetings,

Running CiviCRM 3.4.5 on Drupal 6.22 site on a VPS with 1024MB RAM and a Lamp Stack. 156MB Memory in PHP.ini, max execution = 160

My users are complaining that sometimes Civi is going too slow, or produces the a "non-recoverable error".

I am primarily the sites Drupal admin, and do not notice slowness in general. Could someone help me please troubleshoot?

I looked in my civicrm log file from today and saw this - we are using the uc_civicrm module, which is also producing a couple Drupal error log hits...


Nov 04 18:24:14  [info] $Fatal Error Details = Array
(
    [callback] => Array
        (
           
  • => CRM_Core_Error
  • [1] => handle
            )

       
Code: [Select]
=> -19
    [message] => DB Error: no such field
    [mode] => 16
    [debug_info] => SELECT contact_a.id as contact_id, contact_a.source  as `contact_source`  FROM civicrm_contact contact_a WHERE  ( contact_a.id = Array )   LIMIT 0, 25  [native$
    [type] => DB_Error
    [user_info] => SELECT contact_a.id as contact_id, contact_a.source  as `contact_source`  FROM civicrm_contact contact_a WHERE  ( contact_a.id = Array )   LIMIT 0, 25  [nativec$
    [to_string] => [db_error: message="DB Error: no such field" code=-19 mode=callback callback=CRM_Core_Error::handle prefix="" info="SELECT contact_a.id as contact_id, contact_a$
)


Nov 04 18:24:14  [info] $backTrace = /srv/www/www.biodynamics.com/public_html/sites/all/modules/civicrm/CRM/Core/Error.php, backtrace, 205
, handle,
/srv/www/www.biodynamics.com/public_html/sites/all/modules/civicrm/packages/PEAR.php, call_user_func, 931
/srv/www/www.biodynamics.com/public_html/sites/all/modules/civicrm/packages/DB.php, PEAR_Error, 968
/srv/www/www.biodynamics.com/public_html/sites/all/modules/civicrm/packages/PEAR.php, DB_Error, 564
/srv/www/www.biodynamics.com/public_html/sites/all/modules/civicrm/packages/DB/common.php, raiseError, 1903
/srv/www/www.biodynamics.com/public_html/sites/all/modules/civicrm/packages/DB/mysql.php, raiseError, 898
/srv/www/www.biodynamics.com/public_html/sites/all/modules/civicrm/packages/DB/mysql.php, mysqlRaiseError, 327
/srv/www/www.biodynamics.com/public_html/sites/all/modules/civicrm/packages/DB/common.php, simpleQuery, 1216
/srv/www/www.biodynamics.com/public_html/sites/all/modules/civicrm/packages/DB/DataObject.php, query, 2424
/srv/www/www.biodynamics.com/public_html/sites/all/modules/civicrm/packages/DB/DataObject.php, _query, 1610
/srv/www/www.biodynamics.com/public_html/sites/all/modules/civicrm/CRM/Core/DAO.php, query, 147
/srv/www/www.biodynamics.com/public_html/sites/all/modules/civicrm/CRM/Core/DAO.php, query, 874
/srv/www/www.biodynamics.com/public_html/sites/all/modules/civicrm/CRM/Contact/BAO/Query.php, executeQuery, 3349
/srv/www/www.biodynamics.com/public_html/sites/all/modules/civicrm/api/v2/Contact.php, apiQuery, 521
/srv/www/www.biodynamics.com/public_html/sites/all/modules/uc_civicrm/uc_civicrm.module, civicrm_contact_search, 369
/srv/www/www.biodynamics.com/public_html/sites/all/modules/uc_civicrm/uc_civicrm.module, _uc_civicrm_add_update_contact, 246
, uc_civicrm_action_order_to_civicrm,
/srv/www/www.biodynamics.com/public_html/sites/all/modules/ubercart/ca/ca.module, call_user_func_array, 505
/srv/www/www.biodynamics.com/public_html/sites/all/modules/ubercart/ca/ca.module, ca_perform_actions, 196


Please assist.

Donald Lobo

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Re: Receiving "non-recoverable error" while updating membership / searching
November 22, 2011, 02:53:53 pm

1. might want to follow up the uc_civicrm issues on that modules issue tracker on civicrm.org

2. might want to get more details from your user base as to which operations are slow and when. Might help to get a rough idea on both machine load and db load at the time of slowness

lobo
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
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  • Receiving "non-recoverable error" while updating membership / searching

This forum was archived on 2017-11-26.