CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • White screen of death when adding or updating Events
Pages: [1]

Author Topic: White screen of death when adding or updating Events  (Read 1228 times)

mauricem

  • I’m new here
  • *
  • Posts: 29
  • Karma: 0
White screen of death when adding or updating Events
November 30, 2011, 06:22:11 am
I have a Civicrm site that makes frequent use of Events. It has worked perfectly until just recently, whenever I try to add or update an event, I get a blank screen which appears to be one of those WSOD conditions. I am able to view existing event information and even edit "Event location" from the "Manage Events" screen. However once I try to select "Info and Settings" the same condition appears..

This is with CiviCRM 3.3.3. Any suggestions?

Mlm

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: White screen of death when adding or updating Events
November 30, 2011, 07:13:57 am
1. Did you add any modules recently or did anything else change?

2. Can you view your error logs on the server to see if there is an error message? There should be one.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

mauricem

  • I’m new here
  • *
  • Posts: 29
  • Karma: 0
Re: White screen of death when adding or updating Events
November 30, 2011, 09:17:41 am
Hi Hershel,
No recent changes to the Drupal or CiviCRM environments that I'm aware of. I've turned on the error logging, but no errors show up in the Drupal log. Can u remind me where on the Server to view lower level error logs?

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: White screen of death when adding or updating Events
November 30, 2011, 09:48:05 am
Each server is different with regard to that, so I would suggest you ask your host or sysadmin.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

mauricem

  • I’m new here
  • *
  • Posts: 29
  • Karma: 0
Re: White screen of death when adding or updating Events
December 02, 2011, 07:23:27 am
No visible errors on the Server side.. (viewed through cpanel error logs)...
Have you seen this problem or similar anywhere else?

Mlm

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: White screen of death when adding or updating Events
December 03, 2011, 09:27:36 am
I haven't seen such an issue, no. I would confirm with your host that there really is no error for a WSOD.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

sibro

  • I post occasionally
  • **
  • Posts: 47
  • Karma: 2
  • CiviCRM version: 4.4.5
  • CMS version: Drupal 7.27
  • MySQL version: 5.5
  • PHP version: 5.4
Re: White screen of death when adding or updating Events
December 22, 2012, 12:14:22 pm
I have a similar problem, mine seems to depend on profiles. Did you resolve your problem.
Bruce

Kurund Jalmi

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4169
  • Karma: 128
    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: White screen of death when adding or updating Events
December 23, 2012, 11:17:11 pm
Can you check your apache logs for errors?

Kurund
Found this reply helpful? Support CiviCRM
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • White screen of death when adding or updating Events

This forum was archived on 2017-11-26.