CiviCRM Community Forums (archive)

I have created a contribution page for membership registration using Authorize.net as the processor, and I have yet to be able to get all the way through the registration process.  To the best of my knowledge, I have everything set up correctly:

1) A live Authorize.net account that I can put in test mode
2) A test Authorize.net account (at test.authorize.net)
3) SMTP settings all set up correctly
4) API Login, Payment Key, and URLs set up for both test and live Authorize.net accounts in my Payment Processor setup.

However, every time I submit a transaction, I get this error:

     Sorry. A non-recoverable error has occurred.

    Return to home page.

Error Details:

Array
(
    [callback] => Array
        (
            [0] => CRM_Core_Error
            [1] => handle
        )

    [code] => 0
    [message] =>
    [mode] => 16
    [debug_info] =>
    [type] => PEAR_Error
    [user_info] =>
    [to_string] => [pear_error: message="" code=0 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]
)
Here are the two backtraces I get in test mode:
/home/campfire/public_html/members/sites/all/modules/civicrm/CRM/Core/Error.php, backtrace, 148
, handle,
/home/campfire/public_html/members/sites/all/modules/civicrm/packages/PEAR.php, call_user_func, 901
/home/campfire/public_html/members/sites/all/modules/civicrm/packages/PEAR.php, PEAR_Error, 566
/home/campfire/public_html/members/sites/all/modules/civicrm/packages/Net/Socket.php, raiseError, 143
/home/campfire/public_html/members/sites/all/modules/civicrm/packages/Net/SMTP.php, connect, 311
/home/campfire/public_html/members/sites/all/modules/civicrm/packages/Mail/smtp.php, connect, 231
/home/campfire/public_html/members/sites/all/modules/civicrm/CRM/Utils/Mail.php, send, 153
/home/campfire/public_html/members/sites/all/modules/civicrm/CRM/Core/BAO/UFGroup.php, send, 1841
/home/campfire/public_html/members/sites/all/modules/civicrm/CRM/Contribute/BAO/ContributionPage.php, commonSendMail, 103
/home/campfire/public_html/members/sites/all/modules/civicrm/CRM/Member/BAO/Membership.php, sendMail, 907
/home/campfire/public_html/members/sites/all/modules/civicrm/CRM/Contribute/Form/Contribution/Confirm.php, postProcessMembership, 363
/home/campfire/public_html/members/sites/all/modules/civicrm/CRM/Core/StateMachine.php, postProcess, 166
/home/campfire/public_html/members/sites/all/modules/civicrm/CRM/Core/QuickForm/Action/Next.php, perform, 63
/home/campfire/public_html/members/sites/all/modules/civicrm/packages/HTML/QuickForm/Controller.php, perform, 195
/home/campfire/public_html/members/sites/all/modules/civicrm/packages/HTML/QuickForm/Page.php, handle, 95
/home/campfire/public_html/members/sites/all/modules/civicrm/CRM/Core/Controller.php, handle, 220
/home/campfire/public_html/members/sites/all/modules/civicrm/CRM/Contribute/Invoke.php, run, 121
/home/campfire/public_html/members/sites/all/modules/civicrm/CRM/Core/Component.php(183) : eval()'d code, main, 1
/home/campfire/public_html/members/sites/all/modules/civicrm/CRM/Core/Component.php, eval, 183
/home/campfire/public_html/members/sites/all/modules/civicrm/CRM/Core/Invoke.php, invoke, 144
/home/campfire/public_html/members/sites/all/modules/civicrm/drupal/civicrm.module, invoke, 319
, civicrm_invoke,
/home/campfire/public_html/members/includes/menu.inc, call_user_func_array, 418
/home/campfire/public_html/members/index.php, menu_execute_active_handler, 15
and

/home/campfire/public_html/members/sites/all/modules/civicrm/CRM/Core/Error.php, backtrace, 148
, handle,
/home/campfire/public_html/members/sites/all/modules/civicrm/packages/PEAR.php, call_user_func, 901
/home/campfire/public_html/members/sites/all/modules/civicrm/packages/PEAR.php, PEAR_Error, 566
/home/campfire/public_html/members/sites/all/modules/civicrm/packages/Net/Socket.php, raiseError, 290
/home/campfire/public_html/members/sites/all/modules/civicrm/packages/Net/SMTP.php, write, 169
/home/campfire/public_html/members/sites/all/modules/civicrm/packages/Net/SMTP.php, _send, 204
/home/campfire/public_html/members/sites/all/modules/civicrm/packages/Net/SMTP.php, _put, 337
/home/campfire/public_html/members/sites/all/modules/civicrm/packages/Mail/smtp.php, disconnect, 322
/home/campfire/public_html/members/sites/all/modules/civicrm/packages/Mail/smtp.php, disconnect, 177
, _Mail_smtp,
I am certain that my SMTP settings are correct.  What else could it be?  I need to be able to demo this to the client BOD in a week, so any help is appreciated.

Thanks.
[/code]

You were right.  My SMTP settings weren't as correct as I thought they were.  Once I fixed them, I was able to successfully submit a registration form.

Thanks.