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Author Topic: 500 - XML data could not be loaded. Make sure you specified the correct path.  (Read 3828 times)

acostaron

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500 - XML data could not be loaded. Make sure you specified the correct path.
December 29, 2011, 09:42:25 pm
Hi,

I got this error after I moved my site from a sub-directory to the public_html folder. I have edited the two civicrm_settings.php files to reflect the folder change.

Both the admin site and the frontend are showing the same error.

CiviCRM 4.0.7
Joomla 1.7.3

What file/s do I need to check or edit?

Thanks,

Ron

Hershel

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Re: 500 - XML data could not be loaded. Make sure you specified the correct path.
January 02, 2012, 03:35:18 am
Can you remove all files in your templates_c directory, and flush your cache via SQL:

Code: [Select]
UPDATE `civicrm_domain` SET `config_backend`=NULL ;
and see if that helps.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

aemiller

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Re: 500 - XML data could not be loaded. Make sure you specified the correct path.
February 09, 2012, 05:03:29 pm
Deleting the files in the template_c directory seems to have solved this problem for me. Thank you!

aemiller

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Re: 500 - XML data could not be loaded. Make sure you specified the correct path.
March 17, 2012, 06:14:34 pm
This is embarrassing - on Feb 9, I wrote "Deleting the files in the template_c directory seems to have solved this problem for me" Now another site, same issue and I cannot find template_c directory. Can someone point me in the right direction?

Hershel

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Re: 500 - XML data could not be loaded. Make sure you specified the correct path.
March 18, 2012, 03:06:54 am
Look in <joomla-root>/media/civicrm/templates_c/
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

aemiller

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Re: 500 - XML data could not be loaded. Make sure you specified the correct path.
March 18, 2012, 04:22:55 am
I found it. Thank you! And yes, clearing out the templates_c directory did resolve the problem.  :)
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Joomla! Installations (Moderator: Deepak Srivastava) »
  • 500 - XML data could not be loaded. Make sure you specified the correct path.

This forum was archived on 2017-11-26.