Author Topic: The "confirm and continue" button, move it to the top? (Read 1988 times)

CiviTeacher.com · January 06, 2012, 08:10:11 am

Hi, I've noticed a 10% to 20% failure of users to understand the confirmation process, that on a contribution page they must scroll to the bottom (past all the many fields) and click the button again to submit.

I understand this seems logical to us (Civi people), but evidently the general public doesn't agree.

Would it be prudent to move the button to the top of the page of the confirmation page? (just on the confirmation page, not the first page)

Might help.

Dave Greenberg · January 07, 2012, 08:13:28 am

This makes a lot of sense and is consistent with other ecommerce interfaces which typically repeat action buttons in several places on pages and forms.

http://issues.civicrm.org/jira/browse/CRM-9458

Stuart - would be especially good if you can test the changes on a 'customized' event reg or online contribution template set.

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Author Topic: The "confirm and continue" button, move it to the top? (Read 1988 times)

CiviTeacher.com

The "confirm and continue" button, move it to the top?

Dave Greenberg

Re: The "confirm and continue" button, move it to the top?