CiviCRM Community Forums (archive)

After some test on a notebook with the copy of my website running on Xampp, I try a clean installation on an the real web site. I followed the instruction either with the zipped package with no result or using the alt package.

the result was: Gateway time out

In checking the Mysql database I found the civicrm tables as MyISAM type.
There is an entry COM_CIVICRM_MENU inside the joomla_menu table but no entry into the joomla_extension table
I attach the phpinfo file, the main info are:

PHP Version 5.3.8
MySQL:    5.1.56

the log errors of the installation process are:
  Ultime linee di log contenenti errori.

[Fri Jan 06 22:24:07 2012] [error] [client 151.40.217.225] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 41 bytes) in /web/htdocs/www.goticatoscana.eu/home/administrator/components/com_civicrm/civicrm/packages/PEAR.php on line 884
[Fri Jan 06 22:17:49 2012] [warn] [client 151.40.217.225] Timeout waiting for output from CGI script /web/htdocs/www.goticatoscana.eu/home/administrator/index.php, referer: /administrator/index.php?option=com_installer
[Fri Jan 06 21:51:18 2012] [warn] [client 151.40.217.225] Timeout waiting for output from CGI script /web/htdocs/www.goticatoscana.eu/home/administrator/index.php, referer: /administrator/index.php?option=com_installer

thanks in advance
Andrea Gatti

I had a similar issue, so just uncompressed the ZIP file (which only added a couple of meg to the file size)

Upload it to your 'tmp' directory

Then use the Install from directory option to your folder name - in my case "com_civicrm"

All installed fine 

Hope that helps?