CiviCRM Community Forums (archive)

I'm trying to import contacts - a .csv file with 10k rows, and it's choking and giving me a 500 error after a few hundred.  So I scaled it back to 1000 rows, still an error.

I finally got import working at the 500 row mark.  That's like, 20 imports to get my 10,000 rows in.

Also the 'progress bar' isn't updating.  Never had trouble with large files like this in 4.0, in fact I remember importing a 17k file.

Think it's a server setting (CiviHosting)? PHP memory is 128mb

... or could this possibly be a bug in the Civi?

Although I had Civi's 'debug mode' enabled, CiviHosting doesn't allow direct access to the logs, and shows only a 500 error on the screen, so this is all I have to go on:

500 Error: Premature end of script headers

UPDATE: Due to server resource restrictions on civiHosting shared hosting (understandable) imports are generally limited to 500 rows per import, although the server admins will increase resources temporarily and I've been able to get 1000 per import successfully.

CiviHosting doesn't allow direct access to the logs

For the record, you can edit your php.ini file on any account on our servers and set your own error_log file location and thus you have access to PHP errors for your own site.