Author Topic: No admin menu after succesfull installation (Read 6862 times)

bertst · January 09, 2012, 02:11:49 am

I am using Joomla with CiviCrm 4.0.4 :

PHP Built On    Linux server103.hosting2go.nl 2.6.27.29 #5 SMP Mon Sep 21 10:20:38 CEST 2009 i686
Database Version    5.1.41-community, MySQL
Database Collation    utf8_general_ci
PHP Version    5.2.4
Web Server    Apache/2.0.46 (CentOS)
WebServer to PHP Interface    cgi-fcgi
Joomla! Version    Joomla! 1.6.6 Stable
User Agent    Mozilla/5.0 (Windows NT 6.1; rv:8.0.1) Gecko/20100101 Firefox/8.0.1

After a succesfull installation (no errors etc) there is no admin menu. See attachment
Did the same installation local on my laptop -> it's ok.

What can this be.....I like to continue full power with CiviCrm....but how to solve this?

If some body wants to have a look in the backend of my site, you are welcome.

Kind Regards Bert

Hershel · January 09, 2012, 04:16:41 am

Can you look at Firebug for Firefox and look for any JS errors or in the Net tab for any missing files?

bertst · January 09, 2012, 05:13:05 am

Wooh see a lot off errors in the firebug console.

Main are:
JQuery is not defined
CJ is not a function

But I attached a txt file with the errors...

Please advise...
Bert

xavier · January 09, 2012, 05:25:39 am

Hi,

Look at the net tab, probably some js not loading (404, in red).

It might be that the resource url is not correctly defined, can you check? in the admin menu

X+

bertst · January 09, 2012, 05:52:15 am

It says:

[14:45:36.585] Use of xmlVersion not recommended. @ http://www.motorconnect.nl/administrator/index.php?option=com_civicrm
--
[14:45:41.789] cj("#civicrm-menu").menu is not a function @ http://www.motorconnect.nl/administrator/index.php?option=com_civicrm:408

[14:45:42.207] cj("#sort_name_navigation").autocomplete is not a function @ http://www.motorconnect.nl/administrator/index.php?option=com_civicrm:378

What to do?
If you want you could have a look in the backend for yourself.

Hershel · January 09, 2012, 07:10:48 am

You have errors like

Code: [Select]

[13:55:18.679] GET http://www.motorconnect.nl/packages/jquery/plugins/jsTree.v.1.0rc2/jquery.jstree.min.js [HTTP/1.1 404 Not Found 344ms]
[13:55:18.684] GET http://www.motorconnect.nl/packages/jquery/plugins/jquery.menu.pack.js [HTTP/1.1 404 Not Found 360ms]

Your Resource URLs are not set correctly. Try running

Code: [Select]

civicrm/admin/setting/updateConfigBackend&reset=1
and also check your civicrm.settings.php files to see if the URL is correct.

bertst · January 09, 2012, 07:29:00 am

Hi everybody.....yes,yes,yes....I managed but some comment in the manual would be great for other users I think.

First step I did was the installation of a jquery plugin from Joomla Extensions. Standard it is not there....?!!!
Activated it and then I could see a long list (top down) with the admin hyperlinks.
In there I could find the civicrm admin for url settings. In there the civicrm resource url was missing.
(Not a standard installation?)

Now its works fine....I am so happy.
This I was struggling for days and reinstall, reinstall reinstall

Thanks for the help.....

Hershel · January 09, 2012, 08:47:05 am

Glad you got it. Happy to help.

herongrace · February 13, 2012, 10:27:58 am

Quote from: Hershel on January 09, 2012, 08:47:05 am

Glad you got it. Happy to help.

Did you also get the full CiviCRM submenu across the top of the page, too? Hyperlinks in a column is not the way it usually displays?

I'm having this same issue — no CiviCRM menu.

Joomla 1.7.4/CiviCRM 4.0.8

I also noticed that in one of the setting fields, CiviCRM is using the old Joomla database prefix (jos_users) whereas the new versions of Joomla allow the installer to choose a custom prefix for security. Could this be affecting the display of the submenu?

HeronGrace

kenlyle · February 15, 2012, 03:23:51 am

I just saw the same thing in Civi 4.0.8 and Joomla 2.5, with the "long list (top down) with the admin hyperlinks". The main CiviCRM Config Area is pushed to the bottom of the screen.

The site is on cPanel, with a temp URL in the standard cPanel way, IP/~username/path

Like the earlier poster, I found that the Resource URL field was empty under Global Settings> Resource URLs.

A Google search for civicrm resource url css finds several mentions of Resource URLs as an issue. It looks like there's a change afoot in the 4.1 series, which will write these paths to the database. Meanwhile, it seems that the CSS Resource URL should be something like /serverpath-to-your-web-space/public_html/yourjoomladir/administrator/components/com_civicrm/civicrm/css

Update: After many reinstalls, by following the exchange between Hershel and Bob, I noted that the CSS and Resource URLs were both empty in my civicrm_option_value table. Use
SELECT *
FROM `civicrm_option_value`
WHERE `label` LIKE '%URL%'
LIMIT 0 , 30)

To locate these records.

Edit the values to:
administrator/components/com_civicrm/civicrm/ - for the Resource URL
administrator/components/com_civicrm/civicrm/css/ - for the CSS URL
Worked for me. YMMV.
Good Luck!

bobhollis · March 05, 2012, 11:42:20 am

I am having the same "Missing Admin Bar" problem. I have numerous Civi 4.1.1 / Joomla 2.5.1 sites on the same server and all are working fine except for this one.

If I use a direct url for the missing menu item the features work. For example I can enter the url to get to the Civi admin config panel.

I am getting the error message: "Javascript must be enabled in your browser in order to use the dashboard features" when the component page loads in back-end admin view.

I have tried disabling various extensions, tried some joomla jquery extensions, and I tested the theme on other Civi sites but have not been able to pinpoint the problem that is preventing the admin menu bar from loading on this site.

I have attached a .txt file with Firebug output.

Thanks in advance for any insights you can provide.

Looking forward to seeing many of you for CiviCon at the DBC on 4/2!

Hershel · March 05, 2012, 11:50:54 am

bobhollis, are there errors in the Console tab of Firebug? And look in the Net tab for any unloaded files.

bobhollis · March 05, 2012, 02:37:48 pm

Thank you Hershel, Nothing under the Net tab, but the errors in the attached .txt file are listed under the Console tab.

Hershel · March 06, 2012, 07:09:45 am

I think your resource URLs in the CiviCRM Administration area (under Global Settings probably) are incorrect.

herongrace · March 07, 2012, 07:14:10 am

Quote from: Hershel on March 06, 2012, 07:09:45 am

I think your resource URLs in the CiviCRM Administration area (under Global Settings probably) are incorrect.

Btw, correcting the resource URLs as Hershel mentioned, fixed my CiviCRM menu issue. Thanks Hershel.

CiviCRM Community Forums (archive)

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Author Topic: No admin menu after succesfull installation (Read 6862 times)

bertst

No admin menu after succesfull installation

Hershel

Re: No admin menu after succesfull installation

bertst

Re: No admin menu after succesfull installation

xavier

Re: No admin menu after succesfull installation

bertst

Re: No admin menu after succesfull installation

Hershel

Re: No admin menu after succesfull installation

bertst

Re: No admin menu after succesfull installation

Hershel

Re: No admin menu after succesfull installation

herongrace

Re: No admin menu after succesfull installation

kenlyle

Re: No admin menu after succesfull installation

bobhollis

Re: No admin menu after succesfull installation

Hershel

Re: No admin menu after succesfull installation

bobhollis

Re: No admin menu after succesfull installation

Hershel

Re: No admin menu after succesfull installation

herongrace

Re: No admin menu after succesfull installation