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Author Topic: Custom file download problem  (Read 1536 times)

gladiator

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Custom file download problem
January 18, 2012, 07:41:18 pm
Had a perfectly working system where users uploaded a word document form via a custom file field.

Now, the file uploads fine but when the administrator downloads its from the contacts record page, the downloaded file is always corrupt and on opening brings up the word dialog box "convert from".

The actual uploaded file in the media folder, if accessed via FTP is actually not corrupt.

No clue whats happening here  ???

Please help.
« Last Edit: January 19, 2012, 08:26:14 am by gladiator »

Hershel

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Re: Custom file download problem
January 19, 2012, 01:51:10 pm
When did this start? Did anything change on the server or on your site?
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gladiator

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Re: Custom file download problem
January 22, 2012, 05:01:44 am
This started sometime back, I did not change anything :(

Still same problem. No clue where to start!!

Hershel

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Re: Custom file download problem
January 22, 2012, 07:48:50 am
Did anything on your server configuration change? Do downloads that worked before still work? Can you try uploading an "old" file and see what happens?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

gladiator

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Re: Custom file download problem
January 23, 2012, 05:55:53 am
Old files that were downloaded correctly earlier, if downloaded again does not open. Tried uploading an old file, uploaded fine in the server but does not open when using the backend interface. :(

Why the server is not able to recognise the encoding of the uploaded files while downloading?

Hershel

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Re: Custom file download problem
January 23, 2012, 06:02:02 am
I do not know, but if it worked once and today it does not work, either your PC or the server has changed.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
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