CiviCRM Community Forums (archive)

I am trying to print out 24 Newsletters (for those contacts that do not want email distro). It is a 2-page newsletter, fairly packed with text. I had to reformat previously because I was using lots of DIV/TABLES... So it is pretty simply formatting, just lots of text.

I can print a single contact easily.
I can print 10 easily
But when I get to about 18, it errors out, and any value above 18 it errors with the following:

Fatal error: Out of memory (allocated 67371008) (tried to allocate 46 bytes) in /home/nca4bh/public_html/ncasite_j17/administrator/components/com_civicrm/civicrm/packages/dompdf/include/frame_factory.cls.php on line 199

I have read several posts here, and tried several things below, nothing changes the error message, that seems to indicate that it is running out of memory after 64MB, but the settings are for more than that, so it doesnt appear CiviCRM recognized the fixes I've tried below:

1) I have worked with my hosting provider. We have changed the php.ini file in the public_html (root) directory to the following:
;;;;;;;;;;;;;;;;;;;
; Resource Limits ;
;;;;;;;;;;;;;;;;;;;

max_execution_time = 60
max_input_time = 60
memory_limit = 256M

2) Upon suggestion of the hosting provider tech, I copied that php.ini to the administrator/components/com_civicrm/civicrm/packages/dompdf/include/ directory

3) I tried to add the following  ini_set('memory_limit', '300M'); to the civicrm/CRM/Utils/PDF/Utils.php file suggested in topic=10511.0

4) checked the file administrator/components/com_civicrm/civicrm.settings.php file and it seemed like my setting are higher than what I am erroring at:
if ($memLimit >= 0 and $memLimit < 134217728) {
    ini_set('memory_limit', '128M');
}

Anyone know of any fix short of printing 10 at a time?

Thanks in advance, Chris.

I am using HostGator, and their system settings for my domain are:

Language Options                                asp_tags                   Allow ASP-style <% %> tags.                             Off
File Uploads                                             file_uploads           Whether to allow HTTP file uploads.             On
Paths and Directories                          include_path           Windows: "\path1;\path2"                                     .:/usr/lib/php:/usr/local/lib/php
Resource Limits                                     max_execution_time                                                                                30
Resource Limits                                     max_input_time                                                                                        60
Resource Limits                                     memory_limit                                                                                        256M
Data Handling                                     register_globals                                                                                    On
Language Options                             safe_mode                                                                                               Off
main                                                     session.save_path                                                                              /tmp
File Uploads                                           upload_max_filesize  Maximum allowed size for uploaded files.   64M

Is this recorded as something that needs to be fixed?

This issue has certainly come up a few times in the forums, so the team is aware of it.

Update on this, for what it's worth...  My (UK) hosting provider upped my memory limit to 512mb; it then failed on max_execution_time which was 60 secs.  So they increased that limit to 180 secs.  Result - if I try printing 40 PDF letters I get a 'page not found' which I guess is some kind of error message that can't be located.

Conclusion:  I'll tell my users to do no more than 25 letters at a time, and wait for 4.2 

BTW, my hosting company is vidahost.com - I've found them very helpful and definitely Civi friendly.