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Author Topic: Membership end date for lifetime members  (Read 1323 times)

SarahG (FountainTribe)

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Membership end date for lifetime members
January 29, 2012, 09:25:04 am
There is a contact with a lifetime membership. However, that person just called and cancelled. The staff tried to change the status to "cancelled" and record the cancel date.

The error they got is "The selected membership type has a lifetime duration. You can not specify an end date for lifetime memberships. Please clear the end date or select a different membership type"

Why is this restriction in place? Can I disable this check with no ill-effect?
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NASACT

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Re: Membership end date for lifetime members
January 30, 2012, 10:28:56 am
If the membership type was defined as Lifetime my understanding is there is no membership end date therefore cannot be defined.  Usually Lifetime is used for honorary membership and not a paid deal. Is this not the case for you?
-AJ
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NASACT

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Re: Membership end date for lifetime members
January 30, 2012, 10:38:17 am
Perhaps a workaround would be to change the duration of lifetime membership from 1 lifetime to say 100 years or 1000 years so therefore you could use the end date for cancellations.
-AJ
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Bruce Mackenzie

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Re: Membership end date for lifetime members
April 30, 2012, 12:33:39 pm
I'm in a similar situation. My organisation's CiviMember database is using a 'lifetime' membership for people with recurring monthly contributions. When there is a problem with their payments, or they ask to stop, I would like to leave their montly membership in place as a permanent record, but end it also on the date of their last payment.
But I can't because lifetime memberships can't end.

I am very tempted to change our 'recurring payment' membership type to 20 year duration instead of lifetime. Has anyone tried this 'trick' ? Anything I should know ?
« Last Edit: April 30, 2012, 12:35:18 pm by Bruce Mackenzie »

petednz

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Re: Membership end date for lifetime members
April 30, 2012, 02:12:10 pm
Can't you do this via Status Override
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Bruce Mackenzie

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Re: Membership end date for lifetime members
April 30, 2012, 03:03:44 pm
In my version of CiviCRM (3.1.5) I can over-ride the status to 'Ended' but it does not allow me to assign an End Date to the Membership - that is still forbidden by the Lifetime membership.

We do a mailing and membership appeals and reporting based on End Dates and they don't find these expired Lifetimers with a blank End Date.

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Re: Membership end date for lifetime members
May 01, 2012, 12:55:29 pm
Good call Pete on the status override, always forget about that.

On the membership end date, that is not allowed still.  You could add a new search criteria to include records with this status and all the other records as well.  Does that help?
-AJ
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
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  • Using CiviMember (Moderator: Deepak Srivastava) »
  • Membership end date for lifetime members

This forum was archived on 2017-11-26.