Author Topic: Could I have bounce processing and email-to-activity using the same mailbox? (Read 906 times)

useruseruser · January 31, 2012, 08:36:17 am

Hi,
what is the best way to get mailings replies to corresponding contact activities?

Now I have catch-all mailbox (bounce@...com) set to bounce, could I just set Email-to-activity to the same mailbox (bounce@...com)?

Or should I enable forwarding in mailings to email-to-activity mailbox?

I also would want to track replies by normal E-mails. I guess this could be handled so that I set Email-to-activity mailbox as the "sender" address?

Can I have multiple mailboxes set to email-to-activity?

I have now setup cronjob to call civimail.cronjob.php and EmailProcessor.php every 15 minutes, do I have to add any modifications or new cronjobs to get email-to-activity to work?

Thanks for any help!

Donald Lobo · January 31, 2012, 12:37:18 pm

1. I'm pretty sure in the current version you need two different mail boxes. One for bounce processing and one for email to activity

2. you can have multiple email-2-activity mailboxes

3. u'll need to fire the cron job twice with different args to process bounces vs activities

theorotically you can combine the code to do it all in one script but no one has done so as yet

lobo

useruseruser · February 12, 2012, 04:26:34 am

We have been testing mailings since your quick reply

and we currently use reply forwarding in mailings. We did not yet try E-mail to activity, but I think we try to see how it goes if we use mailings' reply forwarding to E-mail to activity mailbox.

Thanks again for the help!

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Author Topic: Could I have bounce processing and email-to-activity using the same mailbox? (Read 906 times)

useruseruser

Could I have bounce processing and email-to-activity using the same mailbox?

Donald Lobo

Re: Could I have bounce processing and email-to-activity using the same mailbox?

useruseruser

Re: Could I have bounce processing and email-to-activity using the same mailbox?