CiviCRM Community Forums (archive)

Hi,

- J! 1.7.3, Civi 4.0.7

I am having trouble getting Civi to add newly created J! user records. I create 3 new records in the J! back end so that I have a total of 5 user records. However after attempting the sync Civi reports:

Checked 2 user records. Found 2 matching contact records. Created 0 new contact records.
The same message if I register 3 dummy users from the front end. The email addresses for each user are different (I have not reused email addresses). I have also checked that the default "Individual Contact" deduping rule only has "email" set for the deduping rule and that its weight is 10 which is the same as the weight required to consider that a match for the rule.

Can anyone shed any light here? Happy to execute some SQL on the back end database if that will help shed any light.

Any help, pointers etc. greatly appreciated.

Bump!

- Civi 4.0.7
- J! 1.7.3

I also want to understand what happens when there is a J! user and a matching contact. I assume this is done on email address (That is still my default single contact merge rule)? Will the association between the J! User ID and CiviCRM User ID (via table civicrm_uf_match) be created when I perform the sync process?