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  • Getting error prior to install from Wordpress CivicCRM plugin activation
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Author Topic: Getting error prior to install from Wordpress CivicCRM plugin activation  (Read 5929 times)

MulderDSM

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Getting error prior to install from Wordpress CivicCRM plugin activation
February 13, 2012, 09:26:15 am
All is green except for the next to last row in the bottom table. I'm getting red on:

Is the /home/.../wp-content/plugins/files folder writeable?

The user account used by your web-server needs to be granted write access to the following directory in order to configure the CiviCRM settings file:
//home/.../wp-content/plugins/files

I've set the permissions to 777, not sure what else to do to get this error message cleared.

Any ideas?

Hershel

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Re: Getting error prior to install from Wordpress CivicCRM plugin activation
February 14, 2012, 04:17:44 am
Try giving write access to the folder above the one in question.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

MulderDSM

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Re: Getting error prior to install from Wordpress CivicCRM plugin activation
February 16, 2012, 05:55:01 am
I tried changing permissions to 777 on each folder level above CiviCRM and still no luck clearing the message. Any ideas, I'd love to use this with WordPress, but on a vanilla installation I'm unable to get install to work.

Hershel

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Re: Getting error prior to install from Wordpress CivicCRM plugin activation
February 16, 2012, 07:20:37 am
Is this site hosted? You should ask your host why CiviCRM doesn't have write access to that folder.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

MulderDSM

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Re: Getting error prior to install from Wordpress CivicCRM plugin activation
February 16, 2012, 07:30:33 am
I host it along with a lot of other sites via GreenGeeks.com.

Hershel

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Re: Getting error prior to install from Wordpress CivicCRM plugin activation
February 16, 2012, 07:36:16 am
I would suggest you ask them then.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

MulderDSM

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Re: Getting error prior to install from Wordpress CivicCRM plugin activation
February 16, 2012, 02:44:08 pm
Solved it! This may be useful for other WordPress users.

Generally there is no folder within the wp-content/plugsin folder called "files". You will have to manually create an empty folder within the plugins folder, label it "files" and set the permissions to 777.

Donald Lobo

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Re: Getting error prior to install from Wordpress CivicCRM plugin activation
February 16, 2012, 03:21:58 pm

THis is mentioned in step 3 here:

http://wiki.civicrm.org/confluence/display/CRMDOC41/WordPress+Installation+Guide+for+CiviCRM+4.1

I bolded it so others will hopefully follow the instructions and do it before the install process

lobo
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alliance

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Re: Getting error prior to install from Wordpress CivicCRM plugin activation
February 26, 2012, 02:59:18 pm
Hi- I have a similar problem with a different installation.  I am trying to test CiviCRM on my laptop with XAMPP.  The Wordpress site works fine, and the installation almost works. My error is that the files /C:\xampp\htdocs\wordpress/wp-content/plugins\files, and /C:\xampp\htdocs\wordpress/wp-content/plugins\civicrm are not "writeable".  I see in the instructions this: http://forum.civicrm.org/index.php/topic,5056.msg23720.html#msg23720--but the command line fixes seem not to work on my Windows Vista machine. (Naturally, I have already tried to change permissions every other way I could think of, Properties/ Security/ Edit/ Advanced, "taking ownership" of the file, blah blah blah. 

So I found this guy:http://www.grahamnott.com/2012/02/civicrm-wordpress-windows/   --and yes, when you comment-out the check to see whether the files are writable, everything turns green.  But then the install did not work on my XAMPP setup (and I didn't bother to copy the error messages, because I figured that the "work-around" Mr. Nott suggests is probably not the real issue or answer.

I've got 10 hours into this problem--I'm the exec of a small nonprofit, I don't mind working weekends--but I suspect a lot of people want to test CiviCRM on a local host prior to going live.  Most people use Windows; Windows, I know, is defective in the file permissions area, and quite properly the CiviCRM folks don't want to mess with Windows.  But this is a problem that was identified in 2008, and it's still not fixed!  All I have to do is change the damn permissions for two files, and, in theory, the thing will launch.  Can somebody tell me how?


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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • WordPress Installations (Moderators: Kurund Jalmi, Coleman Watts) »
  • Getting error prior to install from Wordpress CivicCRM plugin activation

This forum was archived on 2017-11-26.