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Author Topic: Bulk Mail does not work  (Read 1482 times)

ryeradio

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Bulk Mail does not work
February 16, 2012, 12:34:23 pm
I have set up to use an SMTP mail service and the test email was successful. I can send an email sucesfully to a single contact, but when I try to do a bulk mailing I get this error.

Failed to set sender: b.18.16.7104dfa4ec2acc47@lifeight.org [SMTP: Invalid response code received from SMTP server while sending email. This is often caused by a misconfiguration in Outbound Email settings. Please verify the settings at Administer CiviCRM >> Global Settings >> Outbound Email (SMTP). (code: 500, response: 5.0.0 Envelope From Address of is not authorised - go to: http://control.authsmtp.com)]

I have verified with my SMTP service that the from address is valid. In the from address global settings I have office@lifelight.org, but it looks like Civi is sending a totally different address. I just upgraded to 4.1 is this a bug? Need help!!

Donald Lobo

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Re: Bulk Mail does not work
February 16, 2012, 03:24:47 pm

CiviMail uses VERP to send email and track bounces / replies. You will need to get your hosting provider to allow such emails to go thru.

lobo
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Hershel

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Re: Bulk Mail does not work
February 17, 2012, 03:31:34 am
Seems to me the error is:

Quote
5.0.0 Envelope From Address of is not authorised

referring to b.18.16.7104dfa4ec2acc47@lifeight.org This would be the Reply-To address CiviMail is using and such addresses should always be random, so I think you need to configure your SMTP provider to allow such. Perhaps *@lifeight.org would be a way to configure that.
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ryeradio

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Re: Bulk Mail does not work
February 17, 2012, 01:11:09 pm
It was in my mail account settings the email was spelled wrong for the bulk settings account:( I changed that and now it works:)
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Bulk Mail does not work

This forum was archived on 2017-11-26.