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Author Topic: CiviCRM returns a blank page within Wordpress dashboard  (Read 3105 times)

adycousins

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CiviCRM returns a blank page within Wordpress dashboard
February 17, 2012, 01:23:08 am
Hi
I've installed Civicrm for Wordpress. the check settings page returned all the requirements in green, so I went ahead and installed. On clicking the CiviCRM tab on the dasboard, the surrounding menus remained but the rest of the page is blank (where one would expect to see the CiviCRM dashboard -see screenshot). According to my PHP info file I am not running MAMP XCache.

Apache/2.2.3 (CentOS)
PHP Version 5.3.8
MySQL Version 5.5.18

Kurund Jalmi

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Re: CiviCRM returns a blank page within Wordpress dashboard
February 17, 2012, 01:40:44 am
Did you configure CiviCRM after activating the plugin? If possible can you check your apache logs for errors.

HTh
Kurund
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adycousins

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Re: CiviCRM returns a blank page within Wordpress dashboard
February 17, 2012, 11:42:28 am
Yes, I activated CiviCRM after installing the files as per installation guide, then configured it via the settings in WP dashboard. Initially all fields were red, I created the datbase and user, added these to the appropriate fields in the CiviCRM Installer page, clicked "Re-check requirements", which then returned all fields as green (Database version and connection settings have been verified and look correct!) other requirements all OK, So i then clicked the "Check requirements and install CiviRM" button, I then  got the "CiviCRM has been successfully installed" page. However when I click the "Use the Configuration Checklist to review and configure settings for your new site" link I get a blank space. None of this results in anything appearing in my error log file. I have tried deleting the "civicrm.settings.php" file and repeated the process, this doesn't result in any additions t the error log, nor does clicking on the CiviCRM link in the WP dashboard

adycousins

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Re: CiviCRM returns a blank page within Wordpress dashboard
February 19, 2012, 05:04:35 am
I've just run through the process again and checked the error logs, this is the error generated:

Failed loading /usr/lib64/php/modules//php_ioncube_loader_lin_5.1_x86_64.so:  /usr/lib64/php/modules//php_ioncube_loader_lin_5.1_x86_64.so: undefined symbol: zend_error_noreturn

Kurund Jalmi

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Re: CiviCRM returns a blank page within Wordpress dashboard
February 19, 2012, 09:54:12 pm
Quote
Failed loading /usr/lib64/php/modules//php_ioncube_loader_lin_5.1_x86_64.so:  /usr/lib64/php/modules//php_ioncube_loader_lin_5.1_x86_64.so: undefined symbol: zend_error_noreturn

You might want to check with your server admin for above error.

Kurund
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Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • WordPress Installations (Moderators: Kurund Jalmi, Coleman Watts) »
  • CiviCRM returns a blank page within Wordpress dashboard

This forum was archived on 2017-11-26.