CiviCRM Community Forums (archive)

Hi all

I'm quite new to this wonderfull tool, but I soon don't have any more hair to pull out after trying to get the EmailProcessor to work.

I finally got it to connect to the mail-server, but now i'm getting a hole bunch of warnings:


Warning: is_dir() [function.is-dir]: open_basedir restriction in effect. File(/tmp/111703-1/) is not within the allowed path(s): (/var/www/<domain>/:/var/www/tmp/) in /var/www/<domain>/public_html/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parser/parts/file_parser.php on line 145

Warning: mkdir() [function.mkdir]: SAFE MODE Restriction in effect. The script whose uid is 1600 is not allowed to access /tmp owned by uid 0 in /var/www/<domain>/public_html/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parser/parts/file_parser.php on line 147

Warning: fopen() [function.fopen]: open_basedir restriction in effect. File(/tmp/111703-1/20100604150738356.pdf) is not within the allowed path(s): (/var/www/<domain>/:/var/www/tmp/) in /var/www/<domain>/public_html/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parser/parts/file_parser.php on line 154

Warning: fopen(/tmp/111703-1/20100604150738356.pdf) [function.fopen]: failed to open stream: Operation not permitted in /var/www/<domain>/public_html/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parser/parts/file_parser.php on line 154

Warning: stream_filter_append() expects parameter 1 to be resource, boolean given in /var/www/<domain>/public_html/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parser/parts/file_parser.php on line 196

Warning: fwrite() expects parameter 1 to be resource, boolean given in /var/www/<domain>/public_html/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parser/parts/file_parser.php on line 240

... going on for quite a while...

Warning: fclose() expects parameter 1 to be resource, boolean given in /var/www/<domain>/public_html/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parser/parts/file_parser.php on line 253

Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(/tmp/111703-1/20100604150738356.pdf) is not within the allowed path(s): (/var/www/<domain>/:/var/www/tmp/) in /var/www/<domain>/public_html/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parts/fileparts/disk_file.php on line 80

Fatal error: Uncaught exception 'ezcBaseFileNotFoundException' with message 'The file '/tmp/111703-1/20100604150738356.pdf' could not be found.' in /var/www/<domain>/public_html/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parts/fileparts/disk_file.php:86 Stack trace: #0 /var/www/<domain>/public_html/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parts/file.php(86): ezcMailFile->__set('fileName', '/tmp/111703-1/2...') #1 /var/www/<domain>/public_html/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parts/fileparts/disk_file.php(32): ezcMailFilePart->__construct('/tmp/111703-1/2...') #2 /var/www/<domain>/public_html/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parser/parts/file_parser.php(269): ezcMailFile->__construct('/tmp/111703-1/2...') #3 /var/www/<domain>/public_html/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parser/parts/multipart_parser.php(146): ezcMailFileParser->finish() #4 /var/www/<domain>/public_html/admi in /var/www/<domain>/public_html/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parts/fileparts/disk_file.php on line 86

Warning: is_dir() [function.is-dir]: open_basedir restriction in effect. File(/tmp/111703-1/) is not within the allowed path(s): (/var/www/<domain>/:/var/www/tmp/) in /var/www/<domain>/public_html/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parser/shutdown_handler.php on line 88

Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/tmp/111703-1/) is not within the allowed path(s): (/var/www/<domain>/:/var/www/tmp/) in /var/www/<domain>/public_html/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parser/shutdown_handler.php on line 88

Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/tmp/111703-1/) is not within the allowed path(s): (/var/www/<domain>/:/var/www/tmp/) in /var/www/<domain>/public_html/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parser/shutdown_handler.php on line 94


As far as I can read the error and warning messages it's simply trying to access something out of my root directory.
Changing openbase_dir is not an option, so:
How can I make place a tmp folder inside my /var/www/<domain>/ folder?

best,
Christian

I found out that ezc is using the sys_get_temp_dir() that usually is placed outside the root of some webhosts.
My quick fix was to just write a valid path in the processor file.

Hi sluc23,

My dirty hack was just to write a valid path where there the EmailProcessor is using sys_get_temp_dir()
The problem is that sys_get_temp_dir() is refering to a directory not in your root directory. Therefore I wrote a path to a temp folder that I have write access for.