CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMember (Moderator: Deepak Srivastava) »
  • New Member set to pending instead of new
Pages: [1]

Author Topic: New Member set to pending instead of new  (Read 685 times)

liz

  • I’m new here
  • *
  • Posts: 9
  • Karma: 0
New Member set to pending instead of new
March 05, 2012, 10:24:44 am
Hi,
We recently updated civi to 3.4. Since that time, new members who sign up online by credit card are considered "pending." This means that the new member does not receive a receipt.

The contribution also is entered as pending even though the credit card is processed. These are recurring contributions and we use payjunction as the payment processor. The recurring payments are also processed.

Eileen

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4195
  • Karma: 218
    • Fuzion
Re: New Member set to pending instead of new
March 06, 2012, 07:06:39 pm
Are you able to upgrade to 4.1 - you'll get better responses on the forum if using the latest version
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute

Jason W

  • I post frequently
  • ***
  • Posts: 197
  • Karma: 12
  • jason@civitrainingtutorials.com
  • CiviCRM version: 4.2
  • CMS version: Drupal 7
  • MySQL version: 5.x
  • PHP version: 5.x.x
Re: New Member set to pending instead of new
October 12, 2012, 10:56:52 am
Hello Liz,

Eileen makes a good point. However, let's see what's up with this issue. I hate to answer a question with another question(s), but here goes.

1. Are you able to manually change the membership status via status overriide on the edit membership page?
   a. If so, does it then send the receipt?
   b. If not, will it send the receipt if you check send conformation receipt on the edit membership page?

If you found a fix, please post it for posterity.

Cheers,
Jason
civiTrainingTutorials
"Helping You Help Others"
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMember (Moderator: Deepak Srivastava) »
  • New Member set to pending instead of new

This forum was archived on 2017-11-26.