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Author Topic: usability change to event registration - continue button  (Read 3035 times)

kamorrissey

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usability change to event registration - continue button
March 13, 2012, 10:05:06 pm
My issue may already be resolved, because we are on version 3.3.6 and I wasn't able to figure out how to test this on the demo site.

I have two related issues:

1) When registering for an event (with an associated fee), the last button you press is a "Continue" button. This is misleading wording. I was surprised to discover it had charged my credit card. I expected a more definitive word such as "Register." "Continue" strongly implied there is another screen to come before I have committed myself.

2) Even though there is a text box telling the user to press "Continue" to complete the registration, we are finding a high incidence, estimated by our treasurer to be 5% of registrants don't complete their registration because they think they have completed it. I suggest, among other things, duplicating the Go Back and Continue buttons at the top of the page where the user commits to the registration. As I said in #1 above, I think the button "Continue" should be named something like "Register."

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Discussion (deprecated) »
  • Feature Requests and Suggestions »
  • CiviEvent Suggestions (Moderator: Michał Mach) »
  • usability change to event registration - continue button

This forum was archived on 2017-11-26.