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  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • HTTP Error 500 (Internal Server Error)
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Author Topic: HTTP Error 500 (Internal Server Error)  (Read 8518 times)

aluidens

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  • *
  • Posts: 28
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  • CiviCRM version: 3.4.8/4.1.1
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  • PHP version: 5.1+
Re: HTTP Error 500 (Internal Server Error)
April 03, 2012, 10:36:23 am
The Joomla has been updated to 2.5.4.  The log reports no additional entries for this subsequent error:

Mar 22 22:04:15  [info] $Fatal Error Details = Array
(
    [message] => The <a href=\"/clf/administrator/?option=com_civicrm&amp;task=civicrm/admin/mailSettings&amp;reset=1\">default mailbox</a> has not been configured. You will find <a href=\"http://book.civicrm.org/user/basic-setup/email-system-configuration\">more info in our online user and administrator guide.</a>
   
Code: [Select]
=>
)


Mar 22 22:04:15  [info] $backTrace = /var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Core/Error.php, backtrace, 303
/var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Mailing/Form/Group.php, fatal, 57
/var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Core/Form.php, preProcess, 329
/var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Core/QuickForm/Action/Display.php, buildForm, 99
/var/www/html/clf/administrator/components/com_civicrm/civicrm/packages/HTML/QuickForm/Controller.php, perform, 203
/var/www/html/clf/administrator/components/com_civicrm/civicrm/packages/HTML/QuickForm/Page.php, handle, 103
/var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Core/Controller.php, handle, 284
/var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Core/Invoke.php, run, 227
/var/www/html/clf/administrator/components/com_civicrm/admin.civicrm.php, invoke, 85
/var/www/html/clf/administrator/components/com_civicrm/admin.civicrm.php, civicrm_invoke, 45
/var/www/html/clf/libraries/joomla/application/component/helper.php, require_once, 388
/var/www/html/clf/libraries/joomla/application/component/helper.php, executeComponent, 357
/var/www/html/clf/administrator/includes/application.php, renderComponent, 152
/var/www/html/clf/administrator/index.php, dispatch, 46

Mar 27 09:41:31  [info] $Fatal Error Details = Array
(
    [message] => You do not have permission to access this page
    [code] =>
)


Mar 27 09:41:31  [info] $backTrace = /var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Core/Error.php, backtrace, 303
/var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Utils/System/Joomla.php, fatal, 502
/var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Utils/System.php, permissionDenied, 185
/var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Event/Page/EventInfo.php, permissionDenied, 66
/var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Core/Invoke.php, run, 227
/var/www/html/clf/components/com_civicrm/civicrm.php, invoke, 79
/var/www/html/clf/components/com_civicrm/civicrm.php, civicrm_invoke, 24
/var/www/html/clf/libraries/joomla/application/component/helper.php, require_once, 388
/var/www/html/clf/libraries/joomla/application/component/helper.php, executeComponent, 357
/var/www/html/clf/includes/application.php, renderComponent, 187
/var/www/html/clf/index.php, dispatch, 42

Mar 27 11:19:51  [info] $Fatal Error Details = Array
(
    [message] => You do not have permission to access this page
    [code] =>
)


Mar 27 11:19:51  [info] $backTrace = /var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Core/Error.php, backtrace, 303
/var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Utils/System/Joomla.php, fatal, 502
/var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Utils/System.php, permissionDenied, 185
/var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Event/Page/EventInfo.php, permissionDenied, 66
/var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Core/Invoke.php, run, 227
/var/www/html/clf/components/com_civicrm/civicrm.php, invoke, 79
/var/www/html/clf/components/com_civicrm/civicrm.php, civicrm_invoke, 24
/var/www/html/clf/libraries/joomla/application/component/helper.php, require_once, 388
/var/www/html/clf/libraries/joomla/application/component/helper.php, executeComponent, 357
/var/www/html/clf/includes/application.php, renderComponent, 187
/var/www/html/clf/index.php, dispatch, 42

Mar 27 16:59:15  [info] $Fatal Error Details = Array
(
    [message] => You do not have permission to access this page
    [code] =>
)


Mar 27 16:59:15  [info] $backTrace = /var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Core/Error.php, backtrace, 303
/var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Utils/System/Joomla.php, fatal, 502
/var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Utils/System.php, permissionDenied, 185
/var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Core/Invoke.php, permissionDenied, 147
/var/www/html/clf/administrator/components/com_civicrm/admin.civicrm.php, invoke, 85
/var/www/html/clf/administrator/components/com_civicrm/admin.civicrm.php, civicrm_invoke, 45
/var/www/html/clf/libraries/joomla/application/component/helper.php, require_once, 388
/var/www/html/clf/libraries/joomla/application/component/helper.php, executeComponent, 357
/var/www/html/clf/administrator/includes/application.php, renderComponent, 152
/var/www/html/clf/administrator/index.php, dispatch, 46

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: HTTP Error 500 (Internal Server Error)
April 03, 2012, 10:40:08 am
I see

Code: [Select]
/var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Utils/System.php, permissionDenied, 185
/var/www/html/clf/administrator/components/com_civicrm/civicrm/CRM/Event/Page/EventInfo.php, permissionDenied, 66

Do those exist?

They are part of the package.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

aluidens

  • I’m new here
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  • Posts: 28
  • Karma: 1
  • CiviCRM version: 3.4.8/4.1.1
  • CMS version: J1.5.25/J2.5.4
  • MySQL version: 5+
  • PHP version: 5.1+
Re: HTTP Error 500 (Internal Server Error)
April 03, 2012, 10:50:25 am
Yes both exist:

Here are their info:

Name   System.php
Kind   PHP source
Size   47 Kb
Modified   Today 17:20
Permissions   read/write/remove
URL   http://.../clf/administrator/components/com_civicrm/civicrm/CRM/Utils/System.php


Name   EventInfo.php
Kind   PHP source
Size   17 Kb
Modified   Today 17:20
Permissions   read/write/remove
URL   http://.../clf/administrator/components/com_civicrm/civicrm/CRM/Event/Page/EventInfo.php

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: HTTP Error 500 (Internal Server Error)
April 03, 2012, 01:24:52 pm
Give execute permission perhaps.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

aluidens

  • I’m new here
  • *
  • Posts: 28
  • Karma: 1
  • CiviCRM version: 3.4.8/4.1.1
  • CMS version: J1.5.25/J2.5.4
  • MySQL version: 5+
  • PHP version: 5.1+
Re: HTTP Error 500 (Internal Server Error)
April 03, 2012, 01:57:59 pm
I changed the owner execute on both files, with the same result.  Then I changed the group execute with the same result.

Nothing reported in the server log file.

aluidens

  • I’m new here
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  • Posts: 28
  • Karma: 1
  • CiviCRM version: 3.4.8/4.1.1
  • CMS version: J1.5.25/J2.5.4
  • MySQL version: 5+
  • PHP version: 5.1+
Re: HTTP Error 500 (Internal Server Error)
April 03, 2012, 03:35:27 pm
The problem was very illusive, but I found out what it was.

I was installing this client site under another development environment in a staging folder.  The development site was protected by Open Source Excellence Security Suite.  So it was blocking certain areas of the site.  I did install CiviCRM with it activated so it probably did not allow CiviCRM install correctly.  What I did was deactivate the security and then install it.  I will activate it again after installation and see if everything works fine after that.

Thank you for your help.

Angelo.

Pages: 1 [2]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • HTTP Error 500 (Internal Server Error)

This forum was archived on 2017-11-26.