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Author Topic: Can't create Events  (Read 1131 times)

csousa

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Can't create Events
March 24, 2012, 02:18:53 pm
Hey there!

I have Civicrm 4.1.1. on Joomla 2.5 and when I try to create an Event, I get  the following message:

Forbidden

You don't have permission to access/administrator/on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Can someone help me get around this? Everything works fine apart from this...

Thanks!

Hershel

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Re: Can't create Events
March 24, 2012, 04:32:20 pm
Look to see if when you click to that page you are losing or adding the www before your domain name.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

csousa

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  • Posts: 9
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  • CiviCRM version: 4.1.1.
  • CMS version: Joomla
  • MySQL version: 5.1.61
  • PHP version: 5.2.17
Re: Can't create Events
March 25, 2012, 07:17:38 am
Hello,

If I use the www. it will stay with the www.
If I don't, it'll add the www. to the url of the error message.

I don't understand... and I really need this option...

Hershel

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Re: Can't create Events
March 25, 2012, 07:20:00 am
If you login without www and then it jumps to a URL with www, then you are no longer logged in, because these are considered different URLs. Try logging in with www.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

csousa

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  • CiviCRM version: 4.1.1.
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  • MySQL version: 5.1.61
  • PHP version: 5.2.17
Re: Can't create Events
March 25, 2012, 09:50:54 am
Hello,

It still doesn't work... Could it be a server problem?

Hershel

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Re: Can't create Events
March 25, 2012, 10:03:30 am
I'm not sure. But you could certainly as your host/sysadmin for help...
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

csousa

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  • CMS version: Joomla
  • MySQL version: 5.1.61
  • PHP version: 5.2.17
Re: Can't create Events
March 26, 2012, 10:25:53 am
I contacted my host and it was a server configuration issue.

Problem solved!

Thanks!

Donald Lobo

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Re: Can't create Events
March 26, 2012, 10:43:01 am

can u get more details on what the server config issue was? will potentially help other people

lobo
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csousa

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  • CiviCRM version: 4.1.1.
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  • MySQL version: 5.1.61
  • PHP version: 5.2.17
Re: Can't create Events
March 26, 2012, 04:24:12 pm
Hi!

The reply I got was:

"Looking over this issue on my end it appears that your account was triggering certain mod_security rules which was causing these errors. I have now gone ahead and added some necessary rule exceptions to try and correct this issue."

Don't know if it helps...
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM (Moderator: Dave Greenberg) »
  • Can't create Events

This forum was archived on 2017-11-26.