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  • Supporter Profile is not setup for this personal campaign page
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Author Topic: Supporter Profile is not setup for this personal campaign page  (Read 2288 times)

civijim

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Supporter Profile is not setup for this personal campaign page
March 28, 2012, 07:30:42 pm
Hi - trying to get pcp pages working on a 4.1 civi install on D7. Getting the message below. Profiles seem in good shape with the "account creation required" option set as per the instructions.
Not sure the best way to troubleshoot further. Replicated on two separated 4.1 installations.
Many thanks.

Supporter profile is not set for this Personal Campaign Page or the profile is disabled. Please contact the site administrator if you need assistance.
  =>
)


Mar 28 22:07:27  [info] $backTrace = /home6/riverpoo/public_html/sites/all/modules/civicrm/CRM/Core/Error.php, backtrace, 303
/home6/riverpoo/public_html/sites/all/modules/civicrm/CRM/PCP/BAO/PCP.php, fatal, 891
/home6/riverpoo/public_html/sites/all/modules/civicrm/CRM/PCP/Form/PCPAccount.php, getSupporterProfileId, 146
/home6/riverpoo/public_html/sites/all/modules/civicrm/CRM/Core/Form.php, buildQuickForm, 341
/home6/riverpoo/public_html/sites/all/modules/civicrm/CRM/Core/QuickForm/Action/Display.php, buildForm, 99
/home6/riverpoo/public_html/sites/all/modules/civicrm/packages/HTML/QuickForm/Controller.php, perform, 203
/home6/riverpoo/public_html/sites/all/modules/civicrm/packages/HTML/QuickForm/Page.php, handle, 103
/home6/riverpoo/public_html/sites/all/modules/civicrm/CRM/Core/Controller.php, handle, 284
/home6/riverpoo/public_html/sites/all/modules/civicrm/CRM/Core/Invoke.php, run, 227
/home6/riverpoo/public_html/sites/all/modules/civicrm/drupal/civicrm.module, invoke, 454
, civicrm_invoke,
/home6/riverpoo/public_html/includes/menu.inc, call_user_func_array, 517
/home6/riverpoo/public_html/index.php, menu_execute_active_handler, 21

Mar 28 22:14:36  [info] $Fatal Error Details = Array
(
    [message] =>

Donald Lobo

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Re: Supporter Profile is not setup for this personal campaign page
March 28, 2012, 08:14:59 pm

hey jim:

1. can u see if u can reproduce the same on the demo server

2. from the error message, seems one entry in civicrm_pcp_block does not have a valid profile id. Was this a new install or an upgrade

thanx

lobo
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civijim

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Re: Supporter Profile is not setup for this personal campaign page
March 30, 2012, 07:48:48 pm
Thanks Lobo. I was able to reproduce the error with this URL on the sandbox site.

http://sandbox.drupal.civicrm.org/civicrm/contribute/campaign?action=add&reset=1&pageId=1

Yashodha Chaku

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Re: Supporter Profile is not setup for this personal campaign page
April 04, 2012, 07:48:53 am
civijim :

We 'll investigate this and get back to you on this soon.

Thanks for catching this!
-Yashodha
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Yashodha Chaku

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Re: Supporter Profile is not setup for this personal campaign page
April 04, 2012, 11:15:06 am
Filed http://issues.civicrm.org/jira/browse/CRM-9968 for tracking purposes.
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lee.uk

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Re: Supporter Profile is not setup for this personal campaign page
June 16, 2012, 02:28:22 am
Hi

Is there a temporary patch that we can apply to get this operational until version 4.2 is released?  We'd very much like to make use of this functionality.

Thank you.

Donald Lobo

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Re: Supporter Profile is not setup for this personal campaign page
June 16, 2012, 07:42:22 am

You can click on the Source tab in the issue tracker to get the set of changes made for that issue:

http://issues.civicrm.org/jira/browse/CRM-9968?page=com.atlassian.jirafisheyeplugin:fisheye-issuepanel

lobo
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lee.uk

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Re: Supporter Profile is not setup for this personal campaign page
June 16, 2012, 11:21:49 am
Unfortunately the source tab is empty, hence my query.

Donald Lobo

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Re: Supporter Profile is not setup for this personal campaign page
June 16, 2012, 11:58:27 am

i get quite a few changes when that link is clicked

lobo
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lee.uk

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Re: Supporter Profile is not setup for this personal campaign page
June 16, 2012, 12:02:48 pm
I get nothing listed?   :(

Yashodha Chaku

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Re: Supporter Profile is not setup for this personal campaign page
June 20, 2012, 04:52:23 am
lee.uk :

Can you see the set of commits that you can apply as patches here
http://issues.civicrm.org/jira/browse/CRM-9968?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel

-Yashodha
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lee.uk

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Re: Supporter Profile is not setup for this personal campaign page
June 20, 2012, 05:08:45 am
Thanks, but the problem with the Supporter Profile and the CRON job problems (http://forum.civicrm.org/index.php/topic,25007.msg105453.html#msg105453) have meant we have had to look at other alternatives for these.  Thank you for replying.  We'll look at CiviCRM again once it is more stable.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
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  • Supporter Profile is not setup for this personal campaign page

This forum was archived on 2017-11-26.