CiviCRM Community Forums (archive)

I'm seeing the same issue. Did you get this resolved?

In my case it was because the Paypal account had been configured to add VAT and I had Civi set up with ex. VAT prices. This didn't work for the IPN as the amounts didn't tally so although the IPN was working beautifully, Civi was not doing anything useful with it.

The simple fix in order to get the amounts to tally between Civi and Paypal is to turn off the VAT facility within Paypal, and make the pricing within Civi inclusive of VAT. This makes the numbers tally and so the IPN from Paypal is accepted by CiviCRM, so it works.

But without the tax analysis, the confirmation receipt sent to the user is of no value for their records, and we are still having to manually produce and send tax receipts/invoices to everyone, soaking up admin resource.

The ideal solution would be for CiviCRM to have the facility to handle sales taxes such as VAT, such that admins could specify tax rules within CiviCRM, set up event and membership pricing as nett of tax figures, such that end users can clearly see what they are paying exclusive and inclusive of tax, and get a valid tax invoice/receipt when they make their payment.

I've seen a few posts on the forum indicating that this type of facility would be quite widely welcomed. I guess it needs someone to champion the project and put up some significant initial funding to make an MIH a realistic proposition?